Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

August 25, 2020

This is the best app I have found to do the reports I need. They have prepared just about every report you could think of but you can modify if you need to. Very user friendly but if you get stuck, customer service is right there to help you. I even got help on a Friday night.

Dwell and Good
United States
9 months using the app
Edited May 26, 2020

Great app, and most importantly, impressive customer service. Just ask whatever you need and they'll make you happy!
The interface isn't the nicest but it works well, and that's the important part.
Totally worth the money.

Mask-In by AGILE
Italy
9 months using the app
December 3, 2021

BEST SUPPORT EVER! I asked for help with a custom report and they responded within minutes. After a few revisions the report was exactly what I needed. They even sent a video showing me how to make a couple tweaks to reports myself. If you need better reports than Shopify gives you by default you will NOT regret getting this app.

Natural Resources: Pregnancy + Parenting
United States
9 months using the app
May 6, 2018

Clement is nothing short of amazing in all he does to help ensure you get what you need from Better Reports. He goes way above and beyond to help with all reporting and is so quick to respond. I absolutely love this app and the customer service provided. It's the first app I find that can do the in depth reporting I need for COGS. No other app could pull reports based on TAGS the way I needed.

Coucou Boston
United States
9 months using the app
December 6, 2018

I use it anytime we need data that is not immediately available in Analytics. It is powerful and has the potential to be even better with some R&D. It is helpful if you have some background in creating extracts and reports and/or comfort with Excel at an intermediate level but a beginner can create basic reports. I have contacted BR on one occasion and received a response within hours that answered my question.

Ohio Mulch
United States
9 months using the app
October 12, 2021

Amazing app that is crucial for our business. Support is amazing as well and if you ever need anything custom they are on top of it!

Brux Night Guard
United States
9 months using the app
May 11, 2021

One of the best apps available and the customer servicer is always prompt. I really don't know how I went for so long without this app.

Lucy Locket Loves
United Kingdom
9 months using the app
November 6, 2018

This app really simplifies my work. Clement of Better Reports was very responsive & helpful with my queries. I am sure Better Reports will continue to evolve with Shopify and provide us with more useful tools.

Klosh
Singapore
8 months using the app
May 10, 2017

Developer was extremely responsive to questions and open to adding new features. Recommended !

Coremelt
Australia
8 months using the app
May 14, 2021

Helps you really harness the power of the data your store holds, a huge improvement on the standard analytics/reports from Shopify. The customer service is excellent and they helped us create a number of custom reports. Highly recommended. The only app that has ever made me want to go and review it!

Manuka Doctor
United Kingdom
8 months using the app