Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

October 6, 2023

The help from the Better Reports team has been amazing when I can't work out what to do. I love that you can change the style of report from table to graph etc

funnybunnykids
New Zealand
7 months using the app
October 26, 2022

This app is great, however it does take a little bit of getting used too. The team have been supportive when we needed help and sent us a video to help walk us through. There are heaps of functions to pull your reports through. Thanks a bunch.

KRS Apparel
New Zealand
7 months using the app
Edited February 16, 2021

Best customer experience I have ever encountered in an app. Super responsive & quick help w/reports.

Blix Electric Bikes
United States
7 months using the app
September 29, 2022

Rishika with Better Reports was incredibly helpful! Customer support is top notch, will definitely continue using!

DIME® Beauty
United States
7 months using the app
December 8, 2023

Legitimately the best app that exists for the Shopify ecosystem. Incredibly powerful reporting that makes it simple for any business user to access the data they need, and support that is absolutely top notch. This week alone, Better Reports helped us craft custom reporting that will a) save hours every week and b) inform everything from online merchandising to product roadmap.

BenchMade Modern
United States
7 months using the app
December 18, 2020

The versatility and customization available in the reports is very useful to me. The support team was prompt and helpful.

Susan B. Anthony Museum & House
United States
7 months using the app
December 21, 2022

Customer support is always prompt, friendly, and can create all of the CRAZY reports I request. THANKS for the help!

TXAG Store
United States
7 months using the app
January 30, 2018

I'm fairly new to Shopify, but I'll share that Better Reports works. Its intuitive and accurate. It is one of the apps I've tried that actually does what it says it does. Well designed. It works for you and does not make you work for it.

Mountain View Cemetery
United States
7 months using the app
Edited January 5, 2022

They've created two Custom Reports for us, within minutes. You can't ask for more than that! We're working on our quarterly tax reports and this makes it SO much easier for us! Highly recommend!

Makeup Artists' Choice
United States
7 months using the app
Edited January 23, 2024

A Must-Have Shopify App - Better Reports

I have been using Better Reports for my Shopify store for a few months now, and it's nothing short of outstanding. It simplifies the data management process by providing clear, comprehensive reports on sales, inventory, and customer data, all of which were previously time-consuming to put together.

What sets Better Reports apart is its customizable feature, allowing me to adjust the data to meet my specific needs. It's user-friendly and intuitive, even for those not as tech-savvy.

But where Better Reports truly excels is its customer support. They are swift, thorough, and always ready to assist. They not only address issues promptly but also offer valuable advice to optimize my reporting process. Especially Rishika who went out of her way to help me.

In a nutshell, Better Reports has saved me a significant amount of time, helped me make more informed decisions, and improved my overall business operations. It's more than just a powerful tool—it's a team that genuinely supports my success. A top-notch app, highly recommended!

Lover Los Angeles
United States
7 months using the app