Reviews (1,177)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

September 4, 2024

VERY GOOD CUSTOMER SERVICE!! VERY FRIENDLY APPS AS WELL

SHOPLOOOH
Malaysia
Over 2 years using the app
August 21, 2024

I needed what I thought was basic reports from Shopify for a government audit. Was shocked they didn't offer what I needed and it would've meant manually inputting data for more than 3,000 accounts - total nightmare and waste of time. This app saved the day and working with Keanna was easy and effortless. She created the reports I needed very quickly, and was even able to redo them in the currency I needed. Don't waste time and money on other apps - highly recommend!!

Amani Reign
Canada
2 months using the app
August 23, 2024

I have reached out to Better Reports a handful of times for creating custom reports, and each time they have responded within 24 hours and guided me with the creation. Definitely worth the subscription and amazing customer service. SO NICE to be able to immediately talk to a human, and get efficient help.

Style Driver
United States
3 months using the app
December 6, 2024

ottima applicazione con ottimo supporto clienti

D'Ordia
Italy
Almost 3 years using the app
August 14, 2024

I regret every year we spent trying to use reporting apps other than Better Reports. Reports in Better Reports load so quickly without glitches. The app is easy to use & easy to create new reports. And their team feels like an extension of our team, helping us create new reports quickly when we need them. Five stars for the app and five stars for the support team!

Glik's
United States
5 months using the app
September 13, 2024

Answer my question promptly and very helpful app

The Capitol Kempinski Hotel Singapore
Singapore
About 3 years using the app
Edited October 24, 2024

Again wonderful customer service!

Maine Historical Society Store
United States
About 1 year using the app
July 23, 2024

Fantastic and intuitive product on its own, with even better service and attention to helping you understand your problems, provide a solution but equally educate you on helping yourself in the future.

Kirks Folly
United States
About 2 years using the app
September 10, 2024

Highly recommend. Keanna was extremely helpful in getting this set up!

Get RAW Wholesale
United States
4 days using the app
July 30, 2024

Great service with help in building reports. Love how I can just email them with all the specifics needed for a report and they have it up within 24 hours.

PAP MD
United States
5 months using the app