Reviews (1,068)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its powerful and customizable reporting capabilities. It's praised for automating complex reports on sales, inventory, and customer data, saving significant time. The support team is noted for their quick responses and ability to create custom reports. It's especially useful for businesses without a strong IT or analytics team. The app can consolidate data from multiple stores and provides a comprehensive view of total revenue. It also allows scheduling and distribution of reports to non-Shopify emails.

January 26, 2024

Get this app! You can configure reports any way you need to. And don't be worried about difficulty because they will help you the whole way. Their service team created 10+ automated reports that send daily, weekly, and monthly exactly as we need them, for 8 different stores! Their level of customer service is above and beyond. And even more impressive with how affordable the plugin is. Awesome app & company!!

Maceoo
United States
Over 1 year using the app
Edited February 9, 2024

Kind of challenging to use, and expensive (pricing is based on your shopify plan, not usage of the app itself-- kinda wild) but support is both responsive and helpful

Also they could fix the load times of complex reports, especially for the amount we pay

EDIT: their support kindly fixed the loading time issue by restructuring the report, working great now

MASA Chips
United States
6 months using the app
February 13, 2024

Amazing app - but even better support team that really helped me get set up. Claudia has been fantastic at working with me and could not recommend her or the app more!

AILLEA
United States
3 months using the app
February 20, 2024

A great tool to create exhaustive, custom reports for nearly any case. Support is also helpful and prompt. Highly recommend.

Jazwares
United States
9 months using the app
Edited June 7, 2024

Great help building out custom reports!

The Blue Quill Angler
United States
8 days using the app
February 13, 2024

Great experience with the better reports team! Definitely love this service.

TALENTLESS
United States
About 5 years using the app
March 18, 2024

The app is amazing, does exactly what I need. The support is also amazing!

STOCKED
United Kingdom
20 days using the app
February 28, 2024

The responsiveness and initiative from this company is really amazing. I'm shocked and always happy the level with which they go above and beyond to help.

Paper Herald
United States
8 months using the app
March 6, 2024

We have just started using Better Reports but are very happy so far. The customer service has been extremely responsive and helpful!

The Shoppe on the Bluff
United States
7 days using the app
March 19, 2024

Great reporting platform, the team at Better Reports are always willing to help with any further inquiries.

Faded
United Kingdom
21 days using the app