Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

Edited January 27, 2020

My experience with Better Reports has been great so far. I needed some custom reports, and the person who made these reports, Kritesh was able to make the ones I needed and do it in a timely manner. Also he was courteous and understanding. The reports I have now will enable me to make better decisions about what changes to make moving forward with my business. Thanks, Better Reports!

Amazing Breath
United States
7 months using the app
February 24, 2023

Excellent Service. The team is very responsive, helpful, and willing to tweak reports until they meet the requirements of a custom report.

AspenClean
Canada
7 months using the app
December 7, 2021

I used this app to run a report on sales per collection. (This report does not exist on shopify). Was very helpful and informative. When I had a question, the got back to me right away and helped me out. Highly reccomend

Scarf Bar
United States
7 months using the app
November 8, 2023

The Better Reports app is great. It offers a lot more customizability than the standard Shopify reports. Their support is quick to respond, and will even assist in creating reports or specific dimensions. Well worth the money

Murf Electric Bikes
United States
7 months using the app
February 5, 2021

Great app, incredible customer service. This app is a game changer for restocking our store, and it makes it super easy to re-order stock, too. I'm sure there are a ton of other things I'll use it for in the near future, too. Love it.

Ravenstone
United States
7 months using the app
May 26, 2020

Awesome Customer support. Fast response to emails. Perfect for our business and sponsored retailers to keep them up to date on what sales they have made

HLG RETAILER USA
United States
7 months using the app
October 1, 2020

We have been using this APP for a while now and there were some new reports that I needed that were not offered. I emailed them and they promptly responded with a custom report that suited my needs perfectly! Above and beyond customer service!

Preppy Pineapple Boutique
United States
6 months using the app
February 15, 2022

I am so thrilled that I discovered Better Reports. It has made a world of difference. We have atypical reporting needs as a nonprofit, and not only does Better Reports have the capability to get me the reports I need, but the folks who work on the app are amazing! I was a bit turned off at first that you couldn't get phone support, but they are so attentive to email communication that it doesn't matter. I was able to explain our bizarre and specific needs, and they made us custom reports and explained to us what was and wasn't possible within shopify as well as suggested some work arounds to get the info we needed. And, every time I come up with a new need, there they are responding to my many questions. I've loved working with everybody there. You can't go wrong with Better Reports, high value if you need anything beyond shopify's canned reports.

Ruth's Refuge
United States
6 months using the app
June 25, 2020

The App is extremely useful in gathering info out of shopify which is not available in the standard suite of reports. We use it for a variety of sales and inventory management analysis. It is a little tricky to design reports but the customer support is excellent and will usually design custom reports for you.

Clifton Market
Barbados
6 months using the app
June 6, 2022

extremely helpful support and very powerful app that helps us answer questions that otherwise we couldn't

Smithey Ironware
United States
6 months using the app