Reviews (1,183)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

September 16, 2022

Me ayudó a obtener información valiosa para mi negocio y valores que no podía obtener con los reportes de Shopify.
Su servicio de soporte es muy amable y rápido.

ECRU
Spain
5 months using the app
February 8, 2020

I usted this app because I needed a very specific report, and they not only did exactly what we needed but also saved us an incredible amount of time. Now we can focus in selling without the need of spreadsheets. The customer support was amazing and the comunication was great, Kritesh was able to understand our need even when our main language is not english. Say goodbye to spreadsheets and install this app right now, it is a must have for any Shopify store.

Mallbey.com
Colombia
5 months using the app
February 6, 2025

Sometimes I can't find what i'm looking for. Building your own reports is possible, but not the easiest. After reading through the reviews. I read the support can create almost anything for you. And yes for sure, they did that.

Awesome and very quick support!

Matriks
Belgium
February 5, 2025

Amazing service. Custom report in 30min!

2XU
Australia
February 5, 2025

I love this App, and the customer service is outstanding!!

Paper Planes
United States
March 8, 2022

The tech team is amazing. I was having trouble installing the app due to a bug and they spent the day helping me to get it resolved. Really good company and great product!

TastyIslandCrate
United States
5 months using the app
August 22, 2023

Everything Shopify Reporting does not let you do can be done with this app. For our use case, it was nice to filter by Order Tags.

BESIDE
Canada
5 months using the app
September 23, 2019

This reporting app works great, with stellar service! We have somewhat of a unique use case that required multiple changes and small report customizations, and Clement patiently worked with us through them all, making each requested change within 24 hours. He's gone above and beyond to make sure that we have the exact reports that we need. We looked at a different reporting app with a lower price point, but they were not nearly as flexible, responsive, and involved in suggesting solutions and predicting potential problems. Highly recommend Better Reports!

Gambino's Bakery
United States
5 months using the app
June 17, 2022

Really helps fill the gap that Shopify leaves in reporting. Support was also fantastic and immediately helped pull a unique field that default Shopify reports had no ability to reference.

Hydrow
United States
4 months using the app
May 17, 2022

Basic shopify plans have very limited reporting capability making it hard to get the data you need for making decisions. I found Better Reports was very easy to use, and made getting data fast a painless process. There are lots of preset reports and easy to use slicers and filters. It never takes more than a few minutes to get the answer you need. Highly recommended.

Misa Christmas Trees
New Zealand
4 months using the app