Reviews (1,167)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

January 13, 2025

Absolutely essential for any small DTC business, its like having a data science team at your disposal. Nothing is off the table, they are always will and able to help with any of my niche needs.

They also have the best support team in the space. Big shoutout to Claudia and Keanna!

Electric Picks Jewelry
United States
March 8, 2022

The tech team is amazing. I was having trouble installing the app due to a bug and they spent the day helping me to get it resolved. Really good company and great product!

TastyIslandCrate
United States
5 months using the app
August 22, 2023

Everything Shopify Reporting does not let you do can be done with this app. For our use case, it was nice to filter by Order Tags.

BESIDE
Canada
5 months using the app
September 23, 2019

This reporting app works great, with stellar service! We have somewhat of a unique use case that required multiple changes and small report customizations, and Clement patiently worked with us through them all, making each requested change within 24 hours. He's gone above and beyond to make sure that we have the exact reports that we need. We looked at a different reporting app with a lower price point, but they were not nearly as flexible, responsive, and involved in suggesting solutions and predicting potential problems. Highly recommend Better Reports!

Gambino's Bakery
United States
5 months using the app
June 17, 2022

Really helps fill the gap that Shopify leaves in reporting. Support was also fantastic and immediately helped pull a unique field that default Shopify reports had no ability to reference.

Hydrow
United States
4 months using the app
May 17, 2022

Basic shopify plans have very limited reporting capability making it hard to get the data you need for making decisions. I found Better Reports was very easy to use, and made getting data fast a painless process. There are lots of preset reports and easy to use slicers and filters. It never takes more than a few minutes to get the answer you need. Highly recommended.

Misa Christmas Trees
New Zealand
4 months using the app
August 21, 2020

Better reports is the bridge I was looking for to reflect all the gaps that came with normal shopify reporting. Not only is it user friendly and accurate, but the team there is eager to help me create any reports I need help with.

Unclaimed Baggage
United States
4 months using the app
Edited October 8, 2018

Excellent fast & friendly support, fast installation and easy to use once you get the hang of it....

US Sports Down Under
Australia
4 months using the app
February 25, 2021

Kritesh took the time to thoroughly understand and explain everything to me and fixed my issue. Thank you!

wholesale.4ocean.com
United States
4 months using the app
October 30, 2018

This app is definitely worth it. SAves us a ton of time and the exports come out really clean which I appreciate.

DC Tree Delivery
United States
4 months using the app