Reviews (1,183)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

August 21, 2020

Better reports is the bridge I was looking for to reflect all the gaps that came with normal shopify reporting. Not only is it user friendly and accurate, but the team there is eager to help me create any reports I need help with.

Unclaimed Baggage
United States
4 months using the app
Edited October 8, 2018

Excellent fast & friendly support, fast installation and easy to use once you get the hang of it....

US Sports Down Under
Australia
4 months using the app
February 25, 2021

Kritesh took the time to thoroughly understand and explain everything to me and fixed my issue. Thank you!

wholesale.4ocean.com
United States
4 months using the app
October 30, 2018

This app is definitely worth it. SAves us a ton of time and the exports come out really clean which I appreciate.

DC Tree Delivery
United States
4 months using the app
August 15, 2018

Exactly the reports we needed, good pricing, minimal hassle

Essential Therapeutics
United States
4 months using the app
October 19, 2018

Better Reports is a vital part of our business. It helps you get analytics on almost every statistic possible in Shopify. We have created over 30 reports, many of which we get emails about whenever we want.

Often the reports help us see which products we should take off the site. We have many 'failsafe' email reports. For example, imagine if you have logic that depends on a tag called 'preorder'. And then you stock that product so it's no longer a 'preorder' but you forget to remove the tag--potentially creating errors on your site--better reports sends you an email report so you never make mistakes like that.

Support is a 10/10. We get responses and help with report setup within hours of emailing them.

Necessary Clothing
United States
4 months using the app
Edited June 22, 2018

An outstanding application! Gives me almost exactly what I need to properly manage and monitor my store.

The "Out of the Box" reports are comprehensive. I've tweaked a few to my liking - and am now going to start some Customizations.

Zendencandles
Canada
4 months using the app
October 25, 2023

We originally downloaded Better Reports to schedule & distribute reports to emails that don't have access to Shopify. Our team has greatly benefited from from this feature alone and beyond. Not only is it able to run detailed reports by location, device, user, product department, payment type, etc...but it can also link different Shopify stores to view a single report from both stores. Their customer service is excellent and has helped quick turn reports (tables AND graph reports) with continued flexibility. It does have a little bit of a learning curve....but since our current business lacks a robust IT or analytics department, Better Reports has become one of my favorite apps.

OpryShop
United States
4 months using the app
Edited January 6, 2022

I used app to create quarterly reports. App provides many filters to customize report—such as filtering for specific items. Very quick and useful app.

King Baby
United States
4 months using the app
October 19, 2021

Always super helpful! The app is easy to use but when I need help with a complicated report the team are always happy to help

Northern Monk
United Kingdom
4 months using the app