Reviews (1,183)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

Edited April 28, 2019

This app is the best value for your dollar out there. Clement and his team are extremely responsive and it allows you to segment data using logical rules. Definitely covers for the shortcomings of Shopify's basic analytics! Keep up the great work.

Root Bioscience
United States
3 months using the app
Edited May 11, 2022

Better Reports has an exceptional customer service. Whatever you need, they'll be there for you as they truly care about your business. Apart from that, their app user experience and its capabilities is everything I needed.

BeanBurds
United States
3 months using the app
September 24, 2019

Very convenient.Can visually see sales data, customer data,etc.The customer service team is very efficient.and problems can be solved in time.

MUMSHE
Hong Kong SAR
3 months using the app
February 18, 2020

Best report app I ever used! The customer service has been more than helpful, always here to assist you in your custom report!! Thank a lot!

De Bonne Facture
France
3 months using the app
February 19, 2018

I wish all of the other app support would be as great as this. This provides all the reports we need and then some! Anytime I have any questions or concerns or requests for custom reporting they have always been very attentive.They have always made my custom reports pretty quickly. I would definitely recommend Better Reports.

Enzo Milano
United States
3 months using the app
July 7, 2022

very hard to figure out how to make the tax reports i needed but Deanna was 10/10 extremely helpful in organizing the report for what I needed.

sabobatage
United States
3 months using the app
January 24, 2021

I asked for a custom report to allow me to see collected taxes by county for my state. Better Reports responded within minutes with just the report to help me run my business. I will definitely be using Better Reports!

TaraHuntDesigns
United States
3 months using the app
October 19, 2023

Really great app. Was struggling with Shopify native reporting for months before learning about this app. The app allows you to look at data many ways. Also their support team is very responsive. I have gone to them many times with questions and requests. They have built custom fields for my business needs. Can't recommend this app enough.

Bare Minerals
United States
3 months using the app
August 23, 2023

It's a great tool - has helped us immensely! Their customer service team is also super quick and helpful.

Fivestory New York
United States
3 months using the app
August 6, 2021

We used this app to supplement our Basic Shopify plan and it allowed us to do all kinds of custom reporting in addition to their standard ones. The support staff has been unfailingly helpful and responsive to every question we've asked. Highly recommend! Now that we're upgrading to the standard Shopify plan we're going to see if we can get by with Shopify's own reporting but if not, we'll be back. Thanks for everything, Rishika!

Handiwork
United States
3 months using the app