Reviews (1,168)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

February 19, 2018

I wish all of the other app support would be as great as this. This provides all the reports we need and then some! Anytime I have any questions or concerns or requests for custom reporting they have always been very attentive.They have always made my custom reports pretty quickly. I would definitely recommend Better Reports.

Enzo Milano
United States
3 months using the app
July 7, 2022

very hard to figure out how to make the tax reports i needed but Deanna was 10/10 extremely helpful in organizing the report for what I needed.

sabobatage
United States
3 months using the app
January 24, 2021

I asked for a custom report to allow me to see collected taxes by county for my state. Better Reports responded within minutes with just the report to help me run my business. I will definitely be using Better Reports!

TaraHuntDesigns
United States
3 months using the app
October 19, 2023

Really great app. Was struggling with Shopify native reporting for months before learning about this app. The app allows you to look at data many ways. Also their support team is very responsive. I have gone to them many times with questions and requests. They have built custom fields for my business needs. Can't recommend this app enough.

Bare Minerals
United States
3 months using the app
August 23, 2023

It's a great tool - has helped us immensely! Their customer service team is also super quick and helpful.

Fivestory New York
United States
3 months using the app
August 6, 2021

We used this app to supplement our Basic Shopify plan and it allowed us to do all kinds of custom reporting in addition to their standard ones. The support staff has been unfailingly helpful and responsive to every question we've asked. Highly recommend! Now that we're upgrading to the standard Shopify plan we're going to see if we can get by with Shopify's own reporting but if not, we'll be back. Thanks for everything, Rishika!

Handiwork
United States
3 months using the app
April 20, 2021

Better Reports Team have been super helpful helping me navigate the system. Great customer service!

MonkeeGenes
United Kingdom
3 months using the app
December 11, 2019

I really like this app. The report possibilities are great! Amazing customer service! Thank you guys!

GANS EINFACH
Germany
3 months using the app
May 22, 2020

It is A GRATE APP! It makes your life easier and less stress. Various filters you will have that Shopify report does not have!

BALMUDA USA
United States
3 months using the app
February 3, 2022

We use the app to supplement Shopify reports. It is very easy to modify reports or just filter data in order to get the information needed to make decisions. Support has been fast and provides needed assistance in order to optimize use of the app.

Underground Clothing
Canada
3 months using the app