Reviews (1,177)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

November 25, 2024

Exceptional reporting app!

Small Lily Studio
Australia
About 2 months using the app
July 30, 2024

I messaged Better Reports on Sunday afternoon to see if there was a report available that I needed. They came back to me on Monday morning with a custom report for me to try and it was perfect. Thanks Better Reports you definitely deserve 5*

Robinsons of Bawtry
United Kingdom
About 2 months using the app
August 27, 2024

I was dreading setting up a proper data transfer and ETL processes as a solo entrepreneur. For small business owners who enjoy data analytics but don't have the time and/or resources to set up a proper data warehouse, this app is amazing. Very happy customer.

Guise
United States
5 days using the app
September 27, 2024

Great response and service!

Montrose Anglers
United States
6 months using the app
February 14, 2024

I totally love this APP and have been using it for 2 years . It is such a time saver for accounting!! The service is very quick and very friendly! They are always there for you. I just had them add another report which allowed me to view my annual sales on line per country which I need for year end ! Love it !! It is so worth it !! Thank you Better Reports ! I cannot live without you !!

Marquise de Laborde Paris
France
Almost 3 years using the app
Edited August 14, 2024

Claudia and Keanna have been very helpful. They are quick to respond and they understand my requests. Willing to make adjustments as needed, too!

Zion Natl Park Forever Project
United States
11 months using the app
July 6, 2024

Just had some excellent support on this app and wanted to leave this review to reflect that. Thanks Kritesh

Reading Half Marathon
United Kingdom
About 4 years using the app
July 31, 2024

Love it ! has made my life so much easier - great customer support

Tyger by the Tail
United Kingdom
6 months using the app
Edited September 9, 2024

It doesn't do EVERYTHING we would like it to do due to limitations Shopify puts on their access, however their support team is super helpful and has helped us improve many of our reports!

Spring Sweet
United States
Over 4 years using the app
May 21, 2024

This app has been tremendously helpful in analyzing my business's various metrics. I have tried others in the past, and this is the one that does it all. Also, customer service has been exceptional! They help out when I have questions and even create custom reports for when I have very specific requirements. You will not be disappointed!

GyftWear
United States
Over 2 years using the app