Reviews (1,033)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its advanced, customizable reporting capabilities that enhance business performance and support data-driven decisions. Features like separating unfulfilled and fulfilled orders and calculating sales commissions are particularly useful. The ability to schedule reports boosts automation and efficiency. Customer support is praised for its responsiveness and effectiveness in educating merchants on report generation, significantly enhancing usability.
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Better Reports has been a fantastic addition to our Shopify! This app has replaced our custom Power BI reports, saving us both time and money. The intuitive interface makes it easy to create detailed, customized reports.
What truly sets Better Reports apart is their exceptional customer service. The support team has been incredibly helpful in guiding us through the report-building process, ensuring we get the most out of the app.
Fabulous customer service with a great range or reports
So far so good! great customer service!
Very helpful app with great customer service!
Great service with help in building reports. Love how I can just email them with all the specifics needed for a report and they have it up within 24 hours.
I regret every year we spent trying to use reporting apps other than Better Reports. Reports in Better Reports load so quickly without glitches. The app is easy to use & easy to create new reports. And their team feels like an extension of our team, helping us create new reports quickly when we need them. Five stars for the app and five stars for the support team!
I have reached out to Better Reports a handful of times for creating custom reports, and each time they have responded within 24 hours and guided me with the creation. Definitely worth the subscription and amazing customer service. SO NICE to be able to immediately talk to a human, and get efficient help.
Great customer support when we have questions. Lots of useful information. Custom generated reports are incredibly helpful.
I messaged Better Reports on Sunday afternoon to see if there was a report available that I needed. They came back to me on Monday morning with a custom report for me to try and it was perfect. Thanks Better Reports you definitely deserve 5*
I do accounting for a mid-sized action-sports apparel company and we just switched our POS retail platform to Shopify and use Better Reports for more robust and detailed analysis. Better Reports reduced my stress significantly and the reporting features are robust and can be easily manipulated to extract exactly the information you need. I've run into a few road blocks and each time I've reached out for help, their customer support was on it so fast and I got the help I needed within an hour (compared to days with some other companies). Shout out to Keanna at BetterReports who was extremely helpful with creating the custom reports I wanted. Compared to other interfaces and customer service, this app is a game changer!