Reviews (1,168)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

October 31, 2020

This app is a lifesaver. They're so responsive when we have questions and they've made our lives SO much easier. So grateful!!

Soupremacy
United States
3 months using the app
November 19, 2019

Amazing Customer support , they helped with creating reports and made sure data are accurate and organized

Maska
Canada
3 months using the app
April 11, 2023

Stellar customer support! Really helpful and friendly and super quick. Plethora of reports to choose from.

THE BODY DELI
United States
3 months using the app
May 13, 2019

This app does what it says it does and customer service is super helpful. You cannot ask for more than that.

Mister Zimi
Australia
3 months using the app
February 11, 2018

Custom report created in minutes thanks to Support. Provides me with the detailed reports that Shopify fails to provide. It has opened up several new marketing opportunities in its 1st day.
At this point - would highly recommend the product.

Tatsup
Australia
3 months using the app
November 2, 2022

I needed to build a custom report for export to our shipping platform, for orders that were older than 60 days and weren't importing. The support team was extremely helpful and instrumental to me building these quickly.

Hemlock & Oak
Canada
3 months using the app
June 9, 2023

The app works well and has enough flexibility to create really powerful reports.

But I really can’t say enough about their support! Surprisingly, unexpectedly great!

Swaggy Shop
United States
3 months using the app
February 9, 2021

The Better Reports app has made our whole team happy. This app has the highest ROI for the monthly cost. The customer support was incredible in helping set up a custom report for accounting. The ability to quickly & easily create custom reports for every area of our store is exactly what we were looking for.

Ambler
Canada
3 months using the app
January 23, 2019

I already love this app! I used to copy-paste values from a custom field, that I couldn't access via the regular Shopify reports. Better Reports saves me this tedious every-day task, and I'm finally excited to scale!!!!

Also, Clement does a wonderful job supporting this app. He created my report for me on the very first day of me signing up for the trial. I didn't even have to spend any time trying to figure out how to build the report. 100% outsourced! 100% Loving It!!!

thisbeautifuldayboutique
Canada
3 months using the app
Edited April 13, 2020

First off, the reporting is hands down the best, most powerful option out there. Customization is so easy and quick.

If you need something custom, you can message them. I needed something special and Kritesh in the matter of about 2 minutes had a custom field set up for me to pull my reporting / auto updating a special field.

Incredible app & Incredible customer service.

Thanks again Kritesh

The Meat House
United States
3 months using the app