Reviews (1,168)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

Edited May 13, 2021

Better Reports is providing our organization with significant value both in terms of analytics that go way beyond shopify's native reporting limitations and time saved by our staff who used to spend hours cobbling together KPIs and now can do it in minutes. Our business use of shopify plus is quite customized and sophisticated compared to the "out of the box" configuration and we needed a reporting app that can be similarly customized. The app support team is very accessible and willing to help customize more complex reports when needed, although the UI is fairly simple to learn for configuring our own saved reports. Overall this is a great investment offering immediate ROI by providing superior data visualization to drive strategy at a higher level, as well as enabling increased efficiencies.

Biocidin
United States
2 months using the app
March 14, 2023

The customer service is top notch. Having someone help you navigate and prepare reports rapidly is truly a gift. I am thankful we found this APP!

CK Bradley
United States
2 months using the app
Edited November 9, 2019

Very helpful app, helping us to export our personalized orders properly. Many options available, wonderful team behind the App !
Thank you very much, highly recommended!

Divyno
United States
2 months using the app
December 4, 2018

Very good app, easy to use and with lots of possibilities for making customised and/or automated reports. I contacted support once and my problem was solved within one day.

helen b
Belgium
2 months using the app
July 8, 2020

Terrific app that takes the stock reporting capabilities of Shopify to a much higher level. Support is also fantastic.

Levante Brewing Company
United States
2 months using the app
May 10, 2023

Brilliant support received from Claudia. Prompt responses, helped with my queries and offered suggestions

NSW Department of Primary Industries
Australia
2 months using the app
September 20, 2021

We are a not for profit supplying new clothing free of charge to our customers who are also charities. Almost all of Shopify reports are based around $ which means they are of no use to us. Better Reports has enabled us to extract data in a different way and in much more detail. Their customer service is fantastic - really responsive and helpful, especially with creating custom reports on request. 100% recommend.

Thread Together
Australia
2 months using the app
December 17, 2019

This app allows you to breakdown your analytics/reports in a way more versatile way. So much better than the built in shopify tools, this app is for those who are serious about their store and what every bit of information to help grow their business.

STEEZY KANE
United States
2 months using the app
Edited May 23, 2019

We needed some deeper reporting that wasn't easy to pull on Shopify - luckily we found Better Reports. We have just begun to start using it, but for the one purpose, it's already been worth the cost. Plus, when we got stuck, they emailed us back and created a report for us right away. Definitely recommended.

Good Grains
United States
2 months using the app
October 5, 2023

Incredible reporting power gives us unmatched insights into our business! The customer service is so helpful with making customized reports too. Highly recommend!

Po Campo
United States
2 months using the app