Reviews (1,183)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

Edited February 22, 2023

Really in depth reports, but the best part is the customer service. They are super responsive and accurate with custom reports!

The Equipment Shop at American Alpine Institute
United States
About 2 months using the app
October 25, 2023

I use this app daily, best app out there & best customer service for analyzing your data! Highly recommend to anyone with a Shopify store!

Jaymes Paper
United States
About 2 months using the app
August 26, 2021

The App: A really useful App, it creates detailed reports pulling out all sorts of information in different combinations according to one's needs. The only slight issue I found is not knowing what the various fields meant...saying that, I am not that technical and this is where their fantastic Staff come in.... The Staff: If I need a particular Report, I email and staff have come back to me very fast with a solution and sometimes a video to explain how to acheive what I want!!! BRILLIANT. I must mention Keanna who has been awesome and has always got back to me straight away with a solution on how to tailor a report. Sadly they don't have a phone number so sometimes if one wants a solution on how to achieve a particular report, one has to articulate what one wants in an email. However the response is always swift and if you ask for an explanation on how to do x,y,z; you will get an explanation. I would recommend Better Reports...It is a great product and has saved us hours and hours which we can utilise to focus on the business... Multiform Canada

Multiform Canada
Canada
About 2 months using the app
September 18, 2018

Excellent app! I run a record label and needed an app that would allow me to set up a royalties system so I could see how much my artists had earned and pay them. Clement from Better Reports was amazing and helped me set it up exactly how I wanted it. I can even send my artists automated email reports on a set day or time interval. I also use the app for seeing my Top Selling Products, how many sales a certain product has had and more! Really impressed with the service. Thanks

Rewired Records
United Kingdom
About 2 months using the app
November 19, 2019

Customer support second to none...The ability to slice and dice data is practically unlimited. Highly recommend

Blush and Bar
United States
About 2 months using the app
September 28, 2022

Excellent app. Almost like having your internal data science team. Keanna is the best customer support rep in the shopify space

Generation Love
United States
About 2 months using the app
April 6, 2020

This app has provided the detailed reports I need so far. Customer service very helpful & quick to respond.

Vision Client Store
United Kingdom
About 2 months using the app
September 24, 2019

Works great. Helpful staff that customize and tailor reports to your liking. Much better then the useless stock shopify reports.

Little & Loop
Norway
About 2 months using the app
May 6, 2022

A very detailed report. I love that you can export the data from the report and that the free version provides a good amount of information.

Aivanna Boutique
South Africa
About 1 month using the app
January 19, 2024

The best App recommended by a Shopify advisor among others. You can see the valid support in action. This app is providing the reports we need and we should have in the first place.
I needed help with a report that would display revenue with both USD and EU currencies, and their team made it within minutes for me by adding in an average exchange rate % so that we can get a better holistic few of total revenue the shop captures in multi-currency from all markets.

Best support team and awesome app user experience, even for people who are not the stats guru. Very easy to use, and if you cannot use tit , they will create the reports for you.   Just ask what you need.

The app saves me so much time creating my 4 quarterly reports needed to report my annual revenues from all sales channels and all payment gateways.
It helps me  get an overview of the analytics of where the orders are coming from to be able to optimize the shop marketing strategy and target new markets. Shopify should acquire this app and make it available to all...

KIMLUD.COM

KIMLUD
France
About 1 month using the app