Reviews (1,169)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

Edited February 22, 2023

Really in depth reports, but the best part is the customer service. They are super responsive and accurate with custom reports!

The Equipment Shop at American Alpine Institute
United States
About 2 months using the app
October 25, 2023

I use this app daily, best app out there & best customer service for analyzing your data! Highly recommend to anyone with a Shopify store!

Jaymes Paper
United States
About 2 months using the app
August 26, 2021

The App: A really useful App, it creates detailed reports pulling out all sorts of information in different combinations according to one's needs. The only slight issue I found is not knowing what the various fields meant...saying that, I am not that technical and this is where their fantastic Staff come in.... The Staff: If I need a particular Report, I email and staff have come back to me very fast with a solution and sometimes a video to explain how to acheive what I want!!! BRILLIANT. I must mention Keanna who has been awesome and has always got back to me straight away with a solution on how to tailor a report. Sadly they don't have a phone number so sometimes if one wants a solution on how to achieve a particular report, one has to articulate what one wants in an email. However the response is always swift and if you ask for an explanation on how to do x,y,z; you will get an explanation. I would recommend Better Reports...It is a great product and has saved us hours and hours which we can utilise to focus on the business... Multiform Canada

Multiform Canada
Canada
About 2 months using the app
September 18, 2018

Excellent app! I run a record label and needed an app that would allow me to set up a royalties system so I could see how much my artists had earned and pay them. Clement from Better Reports was amazing and helped me set it up exactly how I wanted it. I can even send my artists automated email reports on a set day or time interval. I also use the app for seeing my Top Selling Products, how many sales a certain product has had and more! Really impressed with the service. Thanks

Rewired Records
United Kingdom
About 2 months using the app
November 19, 2019

Customer support second to none...The ability to slice and dice data is practically unlimited. Highly recommend

Blush and Bar
United States
About 2 months using the app
September 28, 2022

Excellent app. Almost like having your internal data science team. Keanna is the best customer support rep in the shopify space

Generation Love
United States
About 2 months using the app
April 6, 2020

This app has provided the detailed reports I need so far. Customer service very helpful & quick to respond.

Vision Client Store
United Kingdom
About 2 months using the app
September 24, 2019

Works great. Helpful staff that customize and tailor reports to your liking. Much better then the useless stock shopify reports.

Little & Loop
Norway
About 2 months using the app
May 6, 2022

A very detailed report. I love that you can export the data from the report and that the free version provides a good amount of information.

Aivanna Boutique
South Africa
About 1 month using the app
August 8, 2023

Better Reports was a huge time-saver for us when we needed to file our state sales tax. There are a lot of helpful ways to filter your sales data, so you can get the most accurate reports possible.

Heavy Petal
United States
About 1 month using the app