Reviews (1,169)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

June 2, 2021

Absolutely perfect!! And amazing, quick customer service. I had a fairly complicated custom report that I needed to create and they took care of it within a matter of just a few hours after receiving my inquiry. Amazing! Love this app so much. It can literally provide you with any report that you need.

Aline Riscado Fit
United States
About 1 month using the app
November 22, 2023

I love this app! It can get a little complicated BUT any time you hit a snag just hit up their support and you’ll have an answer in 24hrs. You can get really deep in the weeds (in a good way) with this app.

Econo Jam Records
United States
About 1 month using the app
April 9, 2020

I wish I'd known about this app weeks ago as it would have made my business far more straight forward

The De Beauvoir Deli Co
United Kingdom
About 1 month using the app
April 8, 2022

The app is very flexible and the customer service is fantastic. If you have a report idea but can't figure out how to create it, the Better Reports team is happy to help.

RAAL Partners
United States
About 1 month using the app
September 18, 2018

I have been looking for an app to provide better reporting than what Shopify current has. I should have known that I just needed to look for "Better Reports".

This app is amazing! I haven't yet found a report that I am not able to either view or create using their report creator.

I would highly recommend using this app.

The Scout Market
United States
About 1 month using the app
April 23, 2022

I find it difficult to create a proper report, however...
Their response team is always quick to help and they are very good at creating the report you want!

Freshideasstarthere
Canada
About 3 years using the app
April 29, 2020

We need to prepare a report that selects only Drop-Ship items for a report to our fulfillment house. Better Reports does that well and allows us to filter out Cancelled and Archived orders too.

Monastery Store
United States
About 1 month using the app
November 3, 2023

My experience with this app has so far been STELLAR. The app is intuitive and easy to use on its own, but if you get stuck the team is extremely responsive and helpful. I was assisted by Keanna in making reports for my finance team twice and it was both fast and easy. Highly recommend!

Northwest Maritime
United States
About 1 month using the app
September 6, 2022

Great app from Better Reports, with their ability to also tailor reporting so you can have even more specific results at just the touch of a button. A great help in many areas of our business, from product sales, to trends, forecasts etc.

www.best4vapes.uk
United Kingdom
About 1 month using the app
November 14, 2018

Great app that allows us to get more actionable information from our Shopify data. I emailed Clement for a custom report and he had it back to me in no time! Exceptional service. Highly recommended.

Lilac Festival
Canada
About 1 month using the app