Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

August 17, 2022

The experts at Better Reports were so helpful in creating custom reports that have made bookkeeping 1000 times easier. They have pre made reports that are very beneficial as well, but anything else we needed they were happy to create while also explaining why there is so much nuance with the Shopify reports. The best reporting app!

Epiphany
United States
About 1 month using the app
Edited March 5, 2020

Great support and a bespoke report quickly put together for me which is easy to use and solved my problem...really happy thank you.

ellamora
United Kingdom
About 3 years using the app
January 2, 2018

This app is absolutely wonderful and absolutely essential for a storefront. Clement, the founder, has an excellent work ethic as well. He generated some custom reports for my store at lightning speed and was very engaging when I explained to him the difficulties that I experienced. He was also extremely detailed in problem-solving and helped me to overcome many hurdles! Thanks to this app, I have saved many hours of manual calculations. I cannot enough praise and thanks to this nifty app and its founder! :)

Oscha Vineyards Preorder
United Kingdom
About 1 month using the app
November 7, 2023

Great App with a great support... answered my questions to get the best report layout and columns with clarifying the issues we had... thanks a lot Claudia!

Extreme Nutritions
Saudi Arabia
About 1 month using the app
November 5, 2019

They are really easy to work, quick and responsive. They individually help craft reports that would otherwise only be available by upgrading to Shopify pro. Thankful this app exists.

Panther Den at Portledge School
United States
About 1 month using the app
December 9, 2021

Better Reports make reports look easy especially with people like Claudia - Thank you for the superb customer service.

Hawke's Bay Vapour
New Zealand
About 1 month using the app
October 11, 2018

Qnts.dk is a big fan - all the reports we need. Excellent support - and custom reports / also during test period.

QNTS.dk
Denmark
About 1 month using the app
November 3, 2020

When I was waiting to receive new inventory I hates sending potential buyers away with a "Sold Out" message. But this app helped give an alternate action people could take to keep them connected.

Self Made Reallionaire
United States
About 1 month using the app
February 3, 2020

This app does a great job of filling the gaps in Shopify's native reporting tools.
The user interface is not super intuitive, but the support is AMAZING - any time I need a report created or modified, all it takes is an email to them and the changes I need are created within a day. SO helpful. Highly recommend this app if you require any degree of comprehensive reporting.

The Suttle Lodge & Boathouse
United States
About 1 month using the app
Edited May 16, 2023

We worked with Kritesh to develop a very specific style of report that we needed for our store and he was so patient, helpful, and timely in responding with every iteration we wanted to try. He was able to make the report just the way we wanted it! This app is very powerful with the pre-made reports it has as well, and the ability to schedule reports to send to our accountant, etc. is so nice to be able to take one more thing off our plate each month.

Fabric Bash
United States
About 1 month using the app