Reviews (1,177)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

February 14, 2024

Better Reports have made so many excellent custom reports for me that helps me to work more efficiently. They are always willing to tweak them and try to figure out the best ways for me to look at information.

MakerStock
United States
Over 3 years using the app
August 15, 2024

customer experience is amazing! Keanna and Kritesh are always incredible, very knowledgable and helpful.

PAIGE
United States
6 months using the app
February 23, 2024

Such a great reporting system no integration work needed - just install and go! Any time I need anything custom the team helps me create what I need. I love how easy it is to create your own custom reports plus set up auto emails.

PromGirl.com
United States
About 1 year using the app
April 23, 2024

Can't imagine having Shopify without this! Shopify is great but reports are limited. We have a large amount of products and transactions and Better Reports gives us the options that we need to better understand our business. If I ever have trouble creating a report, their support teams responds within hours with assistance. The best!

Stewart Simmons
United States
8 months using the app
July 2, 2024

Great customer support when we have questions. Lots of useful information. Custom generated reports are incredibly helpful.

Amanda Klein
United States
Over 1 year using the app
April 26, 2024

Exhaustive reports that gives important insight on your business. As a small business Better Reports can provide a lot of information for us in matter of seconds. Their amazing customer service is friendly and most importantly very quick and thorough.

Il était une fleur
Canada
About 1 year using the app
July 29, 2024

Ingenious app with maximum flexibility and excellent support (best customer service I have ever experienced in terms of speed and quality.

pro.apo.com
Germany
6 months using the app
June 5, 2024

Better reports gave us the opportunity to automate our workflow as a company. Other than the variety of pre-built reports, the custom reports feature has helped reduce our manual paperwork greatly. We use credit as a payment term with some of our suppliers and service providers like local delivery companies and international shipping carriers. With a click of a button, we can generate reports to predict the upcoming bills way before they're due. Once we reach the due date, our report is ready for accounting.

The app is user friendly, but their support team is competent and quick to respond should you need any help. Keanna has helped us create multiple custom reports so far, and is always eager to provide some tips.

unitkw
Kuwait
2 months using the app
March 15, 2024

Carry all Shopify data you need to analyse with easy customisation of metrics and their Support Team is great when it's not easy - you can throw almost any curve ball at them.

Sure, visualisations could be nicer and integrations to more data sources would be golden but hey, for the day to day data crunching

Understatement
Sweden
Almost 2 years using the app
July 2, 2024

I do accounting for a mid-sized action-sports apparel company and we just switched our POS retail platform to Shopify and use Better Reports for more robust and detailed analysis. Better Reports reduced my stress significantly and the reporting features are robust and can be easily manipulated to extract exactly the information you need. I've run into a few road blocks and each time I've reached out for help, their customer support was on it so fast and I got the help I needed within an hour (compared to days with some other companies). Shout out to Keanna at BetterReports who was extremely helpful with creating the custom reports I wanted. Compared to other interfaces and customer service, this app is a game changer!

Stance
United States
21 days using the app