Reviews (1,112)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to save time and enhance data management through its custom report creation capabilities, which are essential for strategic decision-making and improving efficiency. The app also offers automated report scheduling and swift delivery of detailed reports to various departments. Additionally, its customer support is frequently praised for being responsive and effective, often resolving queries within 24 hours and providing detailed guidance on customizing reports to meet specific business needs.

February 23, 2024

Such a great reporting system no integration work needed - just install and go! Any time I need anything custom the team helps me create what I need. I love how easy it is to create your own custom reports plus set up auto emails.

PromGirl.com
United States
About 1 year using the app
February 14, 2024

Better Reports have made so many excellent custom reports for me that helps me to work more efficiently. They are always willing to tweak them and try to figure out the best ways for me to look at information.

MakerStock
United States
Over 3 years using the app
March 27, 2024

This app is gold and support is nothing less than incredible!

They’ve helped me with custom reports that have made all the difference.

If you have another reporting app, uninstall it and only use this !!

Groomsaber
Hong Kong SAR
6 months using the app
Edited May 3, 2024

Hands down the best reporting for Shopify BUT what's even better is their support team. When I don't know how to create a report they swoop in and under 30 minutes and create it for you so you have exactly what you need. I have to shout out Claudia A., she has been incredibly helpful and a lifesaver! Highly recommend Better Reports.

Image Skincare
United States
Over 4 years using the app
February 28, 2024

I love Better Reports! They've made getting information so much easier. And if there's not a report you need already made, you can reach out and ask them to create one for you. The turnaround is FAST and they're so friendly. Highly recommend!

Pantego Books
United States
10 months using the app
March 27, 2024

This app is a great help for our reporting - simple to use and it allows you to get as granular as needed.
Quickly and easily generate reports on demand - or schedule and send regular reports to other departments of you business.
On the couple of occasions I have needed help - their support staff have been swift to respond (& very helpful)

Highly recommended

Bulk Eats Warehouse
Australia
About 1 month using the app
February 28, 2024

Very impressed with the power of this platform. When we feel that there is data we're not seeing and/or it's difficult pull, Better Reports seemed to always have a solution. The support team is extremely helpful and quick to respond. 10 out of 10!

New West KnifeWorks
United States
About 1 year using the app
April 8, 2024

Amazing capability, quick response from customer service helping to setup custom reports. Thank you!

Dig Vinyl
United Kingdom
3 months using the app
January 26, 2024

Get this app! You can configure reports any way you need to. And don't be worried about difficulty because they will help you the whole way. Their service team created 10+ automated reports that send daily, weekly, and monthly exactly as we need them, for 8 different stores! Their level of customer service is above and beyond. And even more impressive with how affordable the plugin is. Awesome app & company!!

Maceoo
United States
Over 1 year using the app
February 26, 2024

Very helpful to our business in generating custom reports. The BR team also responds quickly to any queries we may have. Love it!

Our Barehands
Singapore
Almost 4 years using the app