Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

February 16, 2021

The Better Reports has been awesome!! Anytime I have a question I can press the blue button and I have an emailed answer shortly .

CTA, Inc.
United States
About 1 month using the app
July 21, 2020

This app helps us pull all the reports we need for bookkeeping and we are very happy with the app.

Markham & Fitz Chocolate
United States
About 1 month using the app
April 19, 2023

Nothing but good things to say about this App! Every time I request a report they get back to me quickly. They always check to see if that is what I needed or if they need to change anything. Extremely helpful to my accountant as well. Thanks for the A+ service!

Scrap Diva Designs
United States
About 1 month using the app
October 23, 2018

Excellent customer service - Clement went above and beyond to help configure the reports to my needs

SVILU
United States
About 1 month using the app
October 7, 2022

What a GREAT app!! After doing a bit of research to find the best report app I landed on Better Reports. The app offers some of the best reporting options. The best part of this app is the 5-star service I received. I worked with Claudia and made many requests for some very detailed and customized reports. Claudia accomplished everything I wanted on the SAME day that I requested. I'm very happy with my new reports and highly recommend this app for your reports!

The Bridal Method
United States
About 1 month using the app
July 7, 2020

i like how the app allows me to customize my sale orders

i like how the app allows me to customize my sale orders

Kiss My Face
United States
About 3 years using the app
December 28, 2022

It gives help quickly and accurately in times of need.
It was hard to use this app alone, but I was able to receive a satisfactory report because the officials responded kindly to me through chatting.
Thank you.

LCKshop
South Korea
About 1 month using the app
February 21, 2022

Great app. Saved us tons of time. I love how we are able to customize the reports to our preference instead of some generic pre-filled template that we have to get around with instead.

Gentle No More
Singapore
About 1 month using the app
March 2, 2021

This is a very useful addon for analytics and reporting. We needed some more detailed custom reports and their customer service was excellent and fast.
Helped us setup custom fields to pull out order receipt metadata which were not initially available.

MyShop@Seneca
Canada
About 1 month using the app
August 22, 2023

Definitely recommend Better Reports as it's been essential for our reporting purposes. The different types, customizations, etc. are helpful in pin pointing exactly what we are looking for. Moreover, the scheduled reports work great for both email and google drive.

Blue Sky
United States
About 1 month using the app