Reviews (1,169)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

February 21, 2022

Great app. Saved us tons of time. I love how we are able to customize the reports to our preference instead of some generic pre-filled template that we have to get around with instead.

Gentle No More
Singapore
About 1 month using the app
March 2, 2021

This is a very useful addon for analytics and reporting. We needed some more detailed custom reports and their customer service was excellent and fast.
Helped us setup custom fields to pull out order receipt metadata which were not initially available.

MyShop@Seneca
Canada
About 1 month using the app
August 22, 2023

Definitely recommend Better Reports as it's been essential for our reporting purposes. The different types, customizations, etc. are helpful in pin pointing exactly what we are looking for. Moreover, the scheduled reports work great for both email and google drive.

Blue Sky
United States
About 1 month using the app
February 18, 2020

Really good app, super easy to use. Kristesh was really helpful when our store needed custom reports. Highly recommend!

Tinc
United Kingdom
About 1 month using the app
May 11, 2021

We have had a great experience with Better Reports when we switched our POS over to Shopify they were a huge help in setting up our automated reports. I would highly recommend to anyone looking for more detailed reporting.

AREO
United States
About 1 month using the app
October 12, 2022

I don't like that we have to pay for more expansive reports within our POS app but the excellent customer service from better reports makes the cost worth it! They are very responsive and have a "yes we can" attitude!

Splendor Beauty Emporium
United States
About 1 month using the app
Edited September 20, 2021

Utilicé la aplicación para crear reportes de mis ventas. Tiene muchas opciones, es versátil y permite crear reportes personalizados y programarlos mes a mes. Por presupuesto no continué con la aplicación, pero mas adelante espero poderla instalar nuevamente.

De Tilo Vida Sostenible
Colombia
About 1 month using the app
July 1, 2021

Great App, And better customer service. Highly recommend this app for genterating indepth reports!!!

Shop Amour Boutique
United States
About 1 month using the app
March 19, 2019

The support is the best I've received so far with any Shopify App. Clement has been overwhelmingly helpful. There are a lot of apps out there that do similar things, but I have been blown away that Clement not only took the time to truly understand our requests, but carried them out in a very timely fashion. Thank you for your help and we with you much success moving forward.

Greenery NYC
United States
About 1 month using the app
March 1, 2022

I wanted to be able to look at different reports and inventory amount so I decided to get the Better Reports app...I am so glad I did!! I can look at totals or orders, inventory and other things from so many different angles...it really opens your eyes to everything going on in your store!!

The Ivy On Pine
United States
About 1 month using the app