Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

Edited May 26, 2020

We needed a way to filter sales by customer tag and with a couple of clicks we were able to generate the report we needed and save it for quick access. It's a great solution for us.

MULETOWN COFFEE
United States
Almost 3 years using the app
Edited February 21, 2019

Amazing app! I can't recommend this app enough for a great reporting system! After trailing so many other apps that were not meeting my needs, Better Reports was the only that was was advanced enough to meet the reporting needs of a retail business. Clement responded to my emails so quickly and was so helpful in providing ongoing support for everything I needed. Worth every penny!

Koibird
United Kingdom
About 1 month using the app
October 22, 2023

After switching to Shopify as our POS system for our Gift Shop, we had no functional reports or a means to create them through Shopify. We discovered Better Reports which created specific reports for our business. We had a great customer service connection, with exceptional delivery and follow-up.

CHIHUAHUAN DESERT RESEARCH INSTITUTE
United States
About 1 month using the app
January 20, 2022

A much more powerful and flexible reporting system than the standard reports that come in Shopify. Easy to save custom templates that show only and exactly what you need at the click of a button. The support is quick and thorough if you need any help - they even made a custom variable for me to get my reports organized precisely as I needed them to be.

FCS Merchandise
United States
About 1 month using the app
July 28, 2022

This app is a must have for Shopify reporting. The customer service is fast and very helpful. If I can't figure something out they are always eager to help me out.

Jardines Domaine
Canada
About 1 month using the app
February 2, 2023

Better Reports has been awesome to use so far because their customer service is top notch. I will say the reports are difficult to navigate yourself at first but I have emailed customer and they have responded with the report in under 10 minutes.

I even requested help on how to create them myself and they provided me a full video with instructions. Thanks BR!

The Tried Equestrian
United States
About 1 month using the app
May 6, 2021

The app is really useful and the team behind it provides exceptionally great support. Therefore, I can only recommend this app to anyone who wants to get more out of Shopify's data.

Modbrix
Germany
About 1 month using the app
Edited February 26, 2019

We love this app! It made our inventory so much easier. Customized a report specific to our needs! Staff was great!

Sugar Maple Boutique Ohio
United States
About 1 month using the app
September 3, 2020

I needed the app to create customized reports. I was surprised that they offer free customer service. The rep was very good and answered my questions and created the report I needed quickly.

RockPaperMerch
Canada
About 1 month using the app
Edited December 19, 2019

Lots of insightful information to be found with Better Reports. Their customer service is fantastic and created several detailed and (to me quite complex) reports for me.

Replica Surfaces
United States
About 1 month using the app