Reviews (1,169)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

Edited February 26, 2019

We love this app! It made our inventory so much easier. Customized a report specific to our needs! Staff was great!

Sugar Maple Boutique Ohio
United States
About 1 month using the app
September 3, 2020

I needed the app to create customized reports. I was surprised that they offer free customer service. The rep was very good and answered my questions and created the report I needed quickly.

RockPaperMerch
Canada
About 1 month using the app
Edited December 19, 2019

Lots of insightful information to be found with Better Reports. Their customer service is fantastic and created several detailed and (to me quite complex) reports for me.

Replica Surfaces
United States
About 1 month using the app
May 31, 2023

Better Reports is amazing - amazing functionality, amazing performance, amazing customer service. I had never even though an app experience could be this good. There's a reason their reviews are so stellar. I hope they keep it up!!

Samuelsohn
United States
About 1 month using the app
March 23, 2022

We love Better Reports! It has helped tremendously with sending reports and they are immediately on it, whatever the question! If we could change one thing, it would be that we would prefer to speak to someone on the phone.

KidzMatter
United States
About 1 month using the app
August 3, 2018

So, I sell widgets I make online, wholesale, and at various markets around the country. Reporting is vital to my business, and Better Reports is the only package that has the flexibility, and level of detail that works for my business.

Elementoffical
United States
About 1 month using the app
August 5, 2021

Service is outstanding. Fast and consistently, aggressively helpful. Functionality is highly customizable. Absolutely sets a new high bar for app function and customer support.

Salmonberry Goods
United States
About 1 month using the app
May 13, 2021

The app gives me the ability to look back for years and get the reports that I always wanted - quick and easy.

HobbyHeroes.com
United States
About 1 month using the app
March 3, 2022

The app is fantastic and the service is the best I have ever seen. Everyone of the Better Reports team is efficient and helpful and the reports have saved us hundreds of work hours. I really can't say enough good things about it.

Bear Creek Farm
United States
About 1 month using the app
December 18, 2023

It's amazing being able to gather reports on any form of data we need from our store. It's allowing us to take a closer look at our customer behaviour and product variants.

Manuka South
New Zealand
About 1 month using the app