Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

June 17, 2021

This app and its reports have very quickly assisted us in views on fulfillment, inventory and sales that took a lot of manual work, previously. The best part is how responsive the team is when we ask questions or need assistance with a report. I highly, highly recommend. We use daily.

Denver Modern
United States
About 1 month using the app
October 30, 2018

Great app that allows us to get more actionable information from our Shopify data. I emailed Clement for a custom report and he had it back to me in thirty minutes! Exceptional service. Highly recommended.

Wooden Ships
United States
About 1 month using the app
November 2, 2023

Brilliant and easy to use app which has all of the reporting functions we need for our business in an easy to use format.
The customer service is gold standard! Can't rate the team high enough : ) Totally recommend.
Thank you.

Cloon Keen
Ireland
About 1 month using the app
June 29, 2023

Awesome app! Best detailed reporting we have found. Shopify should have this type of reporting natively.

Also excellent customer service!!!

Healthycell
United States
About 1 month using the app
May 23, 2019

Useful app, easy to use, a lot of pre-made reports. The team was very helpful with custom reports. Keep up the good job.

Mobexpert
Romania
About 1 month using the app
October 27, 2022

Really good app with exceptional support. Claudia was amazing!! Definitely a must have to automate your shopify numbers.

Campos Del Abuelo
Spain
About 1 month using the app
January 30, 2024

I would absolutely recommend this to others as it has been a great experience thus far. The team also is very fast at responding and helping in any way possible!

Hanks Belts
United States
About 1 month using the app
Edited January 20, 2021

This app was easy to install and intuitive. The customization is awesome and the support is very responsive and very helpful.

Clara Williams
United States
About 1 month using the app
July 5, 2017

I can't recommend Better Reports enough. The app works perfectly and the customer service is absolutely fantastic. Clement made some customizations to the app to better meet our specific needs so we can generate a very specific report, saving us loads of administrative hours. Thank you!!!

Marc Skid
United States
About 1 month using the app
September 22, 2021

awesome support. they were very competent. good app. has the features i wish shopify had. worth my money.

PMM
Germany
About 1 month using the app