Reviews (1,156)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced, customizable reporting capabilities that improve operational efficiency and reduce costs. It's praised for automating workflows, particularly in inventory management and financial forecasting, with features like custom report creation, customizable pre-built reports, and scheduled reporting. The app is noted for its responsive performance and exceptional customer support, with a team that resolves issues quickly, often within 24 hours.

April 30, 2021

We've been using the app to create automated reporting for our sales and marketing teams and it has worked great!

Vitrazza
United States
22 days using the app
December 10, 2019

This is the 3rd reporting app I have tried and it is far better than anything I have used. The customer service is extremely quick and helpful in designing the right report to use. The app is very easy to use yourself as well as I caught on within minutes. Highly recommended.

Elon Tile & Stone
United States
22 days using the app
March 17, 2021

As an experienced retailer it's been hard to find a no nonsense / intuitive app where you can manipulate data and report on all fields available in Shopify. This is a one stop shop for everything from sales / customer / inventory / margin (and more) reporting. If something isn't available they will add it. The support so far has been outstanding. The app isn't pretty, but nor is excel so I don't mind. It's also not cheap (I'm paying the full subscription) but happy to pay as it's saved so many headaches.

L'COUTURE
United Arab Emirates
21 days using the app
October 18, 2021

I've been using Better Reports for a few weeks now and it's really opened up how we can use shopify reporting and immediately added value and insight into our customer shopping trends. The customisation is huge with this App and really breaks down the walls Shopify put up around it's reporting. What's even better, however, is the support. The response time is incredible and the agents are always incredibly helpful and willing to support on anything, even just as simple as navigation or finding the right measure they already have in. They are also happy to help build reports if you are struggling.

GYM KING
United Kingdom
21 days using the app
October 26, 2021

I've searched for a long time to find an app that lets me build reports with the descriptions and metrics that i am looking for, add filters etc. as you would with a BI system like Oracle. It also allows you to create your own calculated metrics. The only thing I am missing is a guide that has the definition of some metrics. I am especially interested in finding out how to calculate return rates on quantities.

THE GOOD RUN
Germany
21 days using the app
October 24, 2022

Great custom reporting and really supportive staff. They have been very responsive. I recommend it.

Compline Wine Shop
United States
21 days using the app
August 19, 2022

The app provides deep insights that you won't get out of the box with Shopify Analytics. If you are needing deeper information about your business, products, inventory, etc. This is the solution. Their Support team has been extremely helpful and responsive when we have reached out. Keanna in Support was especially helpful.

Gamer Gadgetry
Canada
21 days using the app
Edited May 3, 2021

The rep took time refining a custom report that works for my particular needs. I think Better Reports will make my bookkeeping more efficient.

Legacy Trading - Three Forks
United States
20 days using the app
December 11, 2019

The app gives great insights into your store. You can run helpful reports you didn't think you needed. And if there's any kind of report that's not available, support will create a custom report for you. Highly recommended.

The Dude's Designs
United States
20 days using the app
June 9, 2020

Better Reports is super intuitive and get the job easily done. Plus, they have a great customer service. Fruzsina kudos to you !! :-)

Kami Store
Belgium
20 days using the app