Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

September 28, 2023

Amazing app! If Shopify's native reporting isn't cutting it for you, try this. You won't look back.

REDCON1
United States
About 1 month using the app
April 22, 2024

Logical reporting software and fantastic support. Very happy.

Direct Suspensions
Australia
16 days using the app
April 28, 2020

This is the best APP EVER. Download NOW. I recommend this to everyone,this is the best thing that ever happened to me.

thomashiyata
Italy
About 1 month using the app
March 29, 2023

I've been using Better Report for a year and a half, and the customer support it's amazing!

They are responsive and always try to meet the customer's needs.

Highly recommended.

Hereu Studio
Spain
30 days using the app
February 22, 2018

I have just started using Better Reports, only a few days, and right off the bat I had to have some fields modified for what I was looking for. Clement was immediately on top of it. He preformed the changes in no time, and his level of customer support has far exceeded my expectations. I highly recommend Better Reports! It is much more detailed and efficient than Shopify's reports.

Iblends
United States
29 days using the app
May 10, 2018

Very detailed reports. Customer service was awesome, quick to respond and helped me navigate through the reports to find exactly what I needed!

Venta Dental
United States
28 days using the app
October 4, 2018

Amazing out of the box and the support/customisation level makes it perfect for understanding our business. 10/10.

Victoria Beckham UK
United Kingdom
28 days using the app
May 4, 2023

Maaaaaannnnn, these guys were AMAZING. Seriously, so, so helpful. They absolutely exceeded my expectations, delivered exactly what I needed and I'm so grateful I found them.

Anupaya
Canada
28 days using the app
Edited February 1, 2022

I was able to extract the data I need for my overall P+L report in one simple report. Navigating through multiple reports and screen in shopify in time consuming, plus certain information is not available without upgrading to the next account up which is not a cost effective solution for what is effectively just allowing access to your own data. Better reports were able to extract key information and populate the report. The customer service (Claudia) is brilliant, seh actually created the report for me on the back of my enquiry and got the brief exactly right first time. I rarely leave reviews as I often test apps but find they aren't suitable or cost effective, however I am impressed with both product and customer service with his provider.

dipalomo
United Kingdom
28 days using the app
October 1, 2018

Very helpful support so far- quick to respond and help us set up the reports that we needed.

The Mint Julep Boutique
United States
27 days using the app