Better Reports , 1,035 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust, customizable reporting features that offer detailed insights into sales, inventory, and customer data. It's particularly praised for its revenue reports and order source analysis, aiding in marketing strategies. The app is also valued for its time-saving automated report creation and scheduling. Despite its cost, merchants find the value it provides justifies the expense. The customer support is frequently commended for its quick response and assistance with custom reports.

May 3, 2022

Amazing, user friendly app. Very easy to navigate, and the output is uncluttered and easy to view. Customer service is also fantastic with quick response and very knowledgable staff!

Whole Harvest
United States
About 15 hours using the app
March 28, 2023

I tried a different (cheaper) App prior to Better Reports but did not like the results. I started using Better Reports this morning and LOVE it. I created a few custom reports and the support team helped me tweak some of the parameters. They answered my email request in just a few minutes. They are currently working on an End of Day (Z Out) report for me since Shopify does not provide one. I am very happy with how easy it is to make reports and the quickness of their customer support response time.

PlumpJack Sport
United States
About 7 hours using the app
June 5, 2023

This app is awesome! So many options for prebuilt, powerful reports. And then you can create your own custom reports and include a TON of information. Then, the best part is being able to schedule reports so that they can be emailed to you every day or on whatever schedule you need.

The customer service is incredible. I had a questions about adding a specific field to my custom report, and I received a reply from Claudia in less than 10 minutes that she had added it to my report for me.

Highly recommend this app for anyone looking to level up their reporting capability in Shopify!

Wholesale Towel, Inc.
United States
About 5 hours using the app
December 16, 2020

I had a great customer service with your representative, with help of who I can get report. Thank you

City Man USA
United States
About 4 hours using the app
February 7, 2023

I wanted a very specific report calculating the total gallons of perfumer's alcohol each customer has bought, so I could stop manually tracking this (there's a legal limit to how many gallons a person can buy per year without a permit).

It was a challenging problem, because we sell multiple sizes of alcohol, so the ounces have to be calculated and then converted to gallons.

They got it done in two hours. TWO HOURS.

Other places, I might not have even heard back that the ticket had been started by then. But not here!

Vetiver Aromatics
United States
About 3 hours using the app
April 4, 2023

Keanna created customized reports for me and they are great!!! This is a great app. Thank you!!!!!!

CityRestore
United States
About 3 hours using the app
July 28, 2021

Very responsive and helpful support staff! Our client needed a very specialized report for their accounting team, one that wasn't an out of the box feature. Better Reports support had that custom report created working better than we had envisioned in no time at all! Highly recommended for anyone looking for more insight into their Shopify finances.

rinnabeauty.com
United States
About 3 hours using the app
February 20, 2018

Clement is incredibly helpful. This App is terrific for reporting and scheduling automatic reports, particularly if you are on the Shopify Advanced plan.

She Lion
Australia
About 3 hours using the app
January 15, 2021

I love that their representatives can help you generate reports! This app is great if you want to see how your company has been performing.

Canty Boots
United States
About 2 hours using the app
October 15, 2021

I have a B2B company with a complex sales process and needed specialized reporting on our orders. The app is easy to use and customer service ROCKS! Saved me literally dozens of hours!

SUTUREGARD Medical
United States
About 1 hour using the app