Reviews (1,155)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced, customizable reporting capabilities that improve operational efficiency and reduce costs. It's praised for automating workflows, particularly in inventory management and financial forecasting, with features like custom report creation, customizable pre-built reports, and scheduled reporting. The app is noted for its responsive performance and exceptional customer support, with a team that resolves issues quickly, often within 24 hours.

November 14, 2023

Great app, amazing customer service, Rishi was awesome!

TentBox
United Kingdom
13 days using the app
March 2, 2018

Excellent Customer Service and Well Rounded App.

These guys can help you get any data you want from your store.

Thumbs Up!

Vitamine Shop
France
13 days using the app
December 27, 2022

We just started trialing Better Reports and so far I'm very happy with the support that we have received. We needed to create a custom report and the agent helping me (Claudia) stayed on and worked on the report until we were satisfied. Good support is so hard to find these days and makes a huge difference. Thank you again Claudia!

Inergy
United States
13 days using the app
July 28, 2021

Great app and even better supports! If you want to step up your data game definitely check this out.

Sybotanica
Netherlands
13 days using the app
June 21, 2021

Great customer service. I tried a bunch of report/export apps. So far Better Reports is the best one, I liked that you can test the schedules and the data is fairly customizable.

Latino Secrets
Thailand
13 days using the app
July 27, 2023

We've loved using Better Reports! The custom and pre-loaded reports have been so insightful! Can't recommend enough.

Amend Market
United States
13 days using the app
May 28, 2021

We used this app to dive deeply into customer repeat shopping behavior. The team was incredibly helpful and fast with their support. The reports have provided invaluable insight for decision making.

Asutra
United States
13 days using the app
May 12, 2023

Great app! The customer service support was really good. If you are wanting to get better understanding of your shopify data, use this app!

Craft 360
Australia
13 days using the app
October 14, 2017

Dev was very responsive and created two custom reports for me in the first days of my trial. The app really helps fill a gap in Shopify’s basic plan where reports are largely withheld.

Suva Lapidary
United States
13 days using the app
June 14, 2018

This app generates reports very accurately and Clement is so patient with the requests that we have. I just hope forecasting of inventory reordering can also be included

Rory Lux Apparel
United States
13 days using the app