Reviews (1,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

August 24, 2023

Haven't had the proper opportunity to fully use the app yet but from the short experience we've had, the app can cater to our custom needs in terms of reports and definitely in our pipeline to use this app in the near future! And most importantly shoutout to Rishika for being very very helpful!

Avenys Malaysia
Malaysia
20 days using the app
Edited May 5, 2021

GREAT customer service!!!!!!!!! Just not sure if I need to pay $20 for this service for my business.

Chula Aesthetics
United States
Over 1 year using the app
January 2, 2020

I use this app to review how well my product launches perform in the first 2-3 wks. I just started using it but I’m really liking it. It does take a little bit of studying to figure out how to interpret the info but that’s expected with anything new. I like being able to review so many reports for my store. I feel all stores need this app. Though their support is excellent, I do wish they would conduct demos to really get familiar with it because I do like to know what I’m looking at.

Jolie Noire
United States
19 days using the app
February 5, 2022

This is a game changer. I find it very useful. I had questions and the service was so quick and friendly. Great discovery, very happy.

Atelier Côtier
Canada
19 days using the app
April 11, 2020

Better reports has very robust reports available to help manage your business. However if the canned reports they have already created are not what you are looking for, their support team is amazing at creating custom reports to help you manage your site and business and you don't have to pay anything more for these customize reports.

Organic Ocean Seafood Inc
Canada
18 days using the app
August 2, 2019

Amazing. It would take me a lot more time and money to replicate what Better Reports has done for me out of the box. Plus their complimentary custom reports are OUTSTANDING.

Yardbird Outside
United States
18 days using the app
May 12, 2020

Kritesh at Better Reports has been a great help in creating a range of custom reports to meet our very specific needs. The support has been outstanding and gratefully received, thank you.

Robin Hood Half Marathon Events
United Kingdom
18 days using the app
February 7, 2022

For anyone that loves deep-dive analysis, this is the perfect app, and customer service is A+. Strongly suggest!

Shop Quannessence
Canada
18 days using the app
August 24, 2023

Excellent customer service! We needed a report and they prepared it for us quickly. Great options and report variety

RIH/HAIOTB Stores
United States
18 days using the app
June 21, 2018

I’m inticipating really good things with this , I’m giving it 5 stars first of all for customer service . This app has many features and I had to talk to a lot of people to find this app. I haven’t heard anything bad about it . Ow I’m attempting to put it use .

Freshfish24
United States
17 days using the app