Reviews (1,030)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its advanced, customizable reporting capabilities that enhance business performance and support data-driven decisions. Features like separating unfulfilled and fulfilled orders and calculating sales commissions are particularly useful. The ability to schedule reports boosts automation and efficiency. Customer support is praised for its responsiveness and effectiveness in educating merchants on report generation, significantly enhancing usability.
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This company is the best of the best. Response times are very fast. Everyone on staff is a delight. The custom reports they have done for our company have been a game changer. Highly recommend them. I have never been disappointed.
We've used the Better Reports app since 2021. It's great. Additionally, the BR customer service team has gone over and above each time we've had a special report request or app adjustment. They're a pleasure to work with every time.
Very powerful app, even more powerful support. We needed a custom report to help facilitate a new business process and Ciara was extremely helpful in setting up. Quick responses and knew exactly how to generate the report we were looking for. Everything was set up within a day. Amazing.
Better Reports has been a go-to reporting tool for us. The data points available to us are robust compared to Shopify's default analytics and reporting options.
Their help desk is also quick, helpful, and friendly. Highly recommend this app for literally anyone who uses Shopify.
Better Reports immediately saved our company multiple hours every week! The team is great and helped us make custom reports quickly. Highly recommend!
I love better reports! The custom reporting is super intuitive, and the help team has been incredibly responsive and fast in adding unique fields. Ciara has been so helpful and kind. I now use BetterReports for two of the business I manage, and I will be recommending BetterReports to anyone using Shopify as the back end.
I am very VERY excited to leave a wonderful rating for Better Apps because of Keanna Driedger and Claudia Aubin's help in making a much needed report! I worked with Claudia and then was passed to Keanna to get every single thing I needed - I love Better Reports and want to be sure that this great review is passed along!!!! I have been a year trying to get these wonderful and necessary reports - thank you!!
Many thanks to Keanna and Claudia at Better Reports!!
I knew I needed more detailed reporting to help grow my Shopify store and decided to give Better Reports a try. They have a wide range of reports already available but when I reached out via support they were able to create 4 custom reports for me within a day. No hassle, no need to waste hours trying to figure out how to set it up myself. Amazing customer service!
I've downloaded this app on all my Shopify stores/clients for two reasons - the flexibility, and the customer service. I always hear back on my inquiries same day and often with multiple solutions. Great tool!
Better reports is a good app for Shopify. When reaching out for help with a report, customer service for this app was quick to respond, which was extremely helpful. I guess I rate this app a 3 because I don't feel like this is the easiest app to use in creating reports for what our company needs. Hopefully the more we use it, the easier it is to use and to create new reports.