Reviews (1,028)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced reporting capabilities that surpass Shopify's default options, enhancing business decisions. They value the custom and pre-built report features, including scheduled automatic deliveries. The support team is frequently praised for their quick and effective responses, especially with complex custom reports. This app is considered a valuable tool for Shopify merchants seeking robust reporting solutions and exceptional support.

June 17, 2025

We've used the Better Reports app since 2021. It's great. Additionally, the BR customer service team has gone over and above each time we've had a special report request or app adjustment. They're a pleasure to work with every time.

ArcBest® Company Store
United States
Over 4 years using the app
May 23, 2025

This company is the best of the best. Response times are very fast. Everyone on staff is a delight. The custom reports they have done for our company have been a game changer. Highly recommend them. I have never been disappointed.

ShenanigansToys
United States
Almost 6 years using the app
July 24, 2025

In short: the app makes evaluating Shopify data much easier. There are lots of customizable templates to choose from, and if you need something special, the support team responds to your request extremely quickly. I highly recommend it!

Shop4Cops
Austria
6 months using the app
July 2, 2025

The Better Reports team has been extremely helpful! The app can generate any report you could ever dream up and with the support teams help they can walk you through how to create any and all custom reports you want. I spent hours trying to figure out how to get Shopify to give me what I wanted and one email later to Better Reports it was done for me and it was exactly what I wanted!

FEAST
United States
2 months using the app
June 19, 2025

Better Reports immediately saved our company multiple hours every week! The team is great and helped us make custom reports quickly. Highly recommend!

fit-flavors
United States
About 1 year using the app
July 18, 2025

Great software, very responsive customer support that created a custom report for me in no time !! Saved me a lot of hours figuring out. Highly recommend.

Thanks to Farnaz !

LE NINETY
Canada
5 months using the app
July 21, 2025

Phenomenal experience with better reports. We were in the midst of a Sales and Use Tax audit from the state and the auditors were requesting very specific reports that I was worried I wouldn't be able to produce due to Shopify's limited reporting options. I was so thankful to find Better Reports because they were able to create the exact reports I was needing for the audit. This helped tremendously and may have even saved me some money as well. The team is extremely responsive when I had questions as well. A true 10/10 experience.

Air Plant Hub
United States
About 1 month using the app
June 24, 2025

The team is so quick to respond and incredibly helpful! In my 10 years of working as a buyer/merchant this is my favorite reporting system yet!

GOOD FRIEND
United States
Over 3 years using the app
June 5, 2025

I've downloaded this app on all my Shopify stores/clients for two reasons - the flexibility, and the customer service. I always hear back on my inquiries same day and often with multiple solutions. Great tool!

Mrs Meyer's
United States
28 days using the app
March 27, 2025

Very powerful app, even more powerful support. We needed a custom report to help facilitate a new business process and Ciara was extremely helpful in setting up. Quick responses and knew exactly how to generate the report we were looking for. Everything was set up within a day. Amazing.

HeatPressNation
United States
Almost 5 years using the app