Reviews (1,028)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced reporting capabilities that surpass Shopify's default options, enhancing business decisions. They value the custom and pre-built report features, including scheduled automatic deliveries. The support team is frequently praised for their quick and effective responses, especially with complex custom reports. This app is considered a valuable tool for Shopify merchants seeking robust reporting solutions and exceptional support.
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We've used the Better Reports app since 2021. It's great. Additionally, the BR customer service team has gone over and above each time we've had a special report request or app adjustment. They're a pleasure to work with every time.
This company is the best of the best. Response times are very fast. Everyone on staff is a delight. The custom reports they have done for our company have been a game changer. Highly recommend them. I have never been disappointed.
In short: the app makes evaluating Shopify data much easier. There are lots of customizable templates to choose from, and if you need something special, the support team responds to your request extremely quickly. I highly recommend it!
The Better Reports team has been extremely helpful! The app can generate any report you could ever dream up and with the support teams help they can walk you through how to create any and all custom reports you want. I spent hours trying to figure out how to get Shopify to give me what I wanted and one email later to Better Reports it was done for me and it was exactly what I wanted!
Better Reports immediately saved our company multiple hours every week! The team is great and helped us make custom reports quickly. Highly recommend!
Great software, very responsive customer support that created a custom report for me in no time !! Saved me a lot of hours figuring out. Highly recommend.
Thanks to Farnaz !
Phenomenal experience with better reports. We were in the midst of a Sales and Use Tax audit from the state and the auditors were requesting very specific reports that I was worried I wouldn't be able to produce due to Shopify's limited reporting options. I was so thankful to find Better Reports because they were able to create the exact reports I was needing for the audit. This helped tremendously and may have even saved me some money as well. The team is extremely responsive when I had questions as well. A true 10/10 experience.
The team is so quick to respond and incredibly helpful! In my 10 years of working as a buyer/merchant this is my favorite reporting system yet!
I've downloaded this app on all my Shopify stores/clients for two reasons - the flexibility, and the customer service. I always hear back on my inquiries same day and often with multiple solutions. Great tool!
Very powerful app, even more powerful support. We needed a custom report to help facilitate a new business process and Ciara was extremely helpful in setting up. Quick responses and knew exactly how to generate the report we were looking for. Everything was set up within a day. Amazing.