Reviews (263)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversion rates through effective WhatsApp marketing and automated campaigns. They appreciate its user-friendly interface, easy setup, and robust features like campaign management and segmentation. The variety of opt-in options and customizable dashboards are also praised for their ease of use. Additionally, the responsive customer support team is commended for their professionalism and availability during odd hours and holidays.

October 5, 2023

The very 1st thing that comes to our mind with Bitespeed is their support. Fantastic team, the responsible members put-in immense efforts to set things up for you. They'd solve your queries even at the midnight.

We've recently resumed back with the team to realise the services are even better than before.

Great job by Vinayak, Tanul, Aryan & the whole team working day in day out.

AestheticNation
India
4 months using the app
November 17, 2019

This app is awesome, meets all my expectations and they have a good support and will help you in everything they can.

ProAirpods Shop
Mexico
4 months using the app
February 27, 2020

Fantastic app -- really easy to use with hint-bubbles for each step, and quick support if you need it :)

Quicc.cool
Norway
4 months using the app
January 6, 2020

Okay I haven't yet started with their app. But for a start their customer service is willing to go lengths to help you out! And for the app I must say it got good potential to increase your sales through the messenger channel.

morshopping.com
United States
4 months using the app
August 8, 2022

The app is really good as well as the Team is also amazing. We were facing a few issues with API and Aayush from the team helped in all the ways and resolved all the issues on time. Kudos to the team and the brilliant app.

kelbyhuston-in
India
4 months using the app
November 11, 2020

I just installed the app and after some tests it works well. The free plan allows to make a first direct contact with customers and to be closer to them, it's essential to build customer loyalty. Possibility to customize the popup and the different tools, simple and intuitive configuration. The support is reactive and helpful, Vinayak personalized a message for me (impossible to do it from the app interface). I would probably opt for the paid plan with retargeting of abandoned shopping carts in a while. Thanks and good luck to the team ;)

Poker-access
France
4 months using the app
May 25, 2023

Amazing app, great automation and the best part is there support is amazing. All team is very quick in providing resolution to any issue and helps a lot in generating high volume sales with good ROI.

Yelloe
India
4 months using the app
October 16, 2021

Decent and easy-to-use UI. Gives you the complete picture of funnels. Also, the Backend team is supportive

Woovly Orders
India
4 months using the app
September 25, 2021

If you are looking for a quick Whatsapp setup for communicating with your consumers on Shopify, Bitespeed is easy to set up and easy to use. The whole team has been really helpful and swift in resolving queries.

Magicleaf
India
4 months using the app
September 1, 2023

We migrated to Bitespeed after using a lot of other Whatsapp Chat clients and it was one of the best decisions for our marketing and customer support activities. It is not just the additional tools that the product offers but the team at Bitespeed is super responsive and helpful and that's what makes it worth every penny. They are ready to help you out even if it's an official holiday for them.

The whatsapp chat bot they have built for us takes care of 99% of our customer queries and they were ready to go an extra mile by understanding our special requirements while creating the same.

Would like to praise Dharana from the team for putting in a lot of extra efforts and working just like our own team member in helping with flows, broadcasts, marketing ideas and almost everything else! The knowledge and inputs shared by her have helped us improved our ROI and she's an asset to have working with us! Also, a thumbs up to Aryan, Aayush, Tanul and Niharika for taking up any issues we raise and resolving them within minutes!

Athlizur
India
4 months using the app