Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective marketing and customer support capabilities, noting a positive impact on ROI. The app's WhatsApp chat bot is praised for managing large volumes of customer queries, reducing manual work. Merchants appreciate the easy-to-use dashboard, simple setup, and features like cart abandonment recovery and shipping updates. The customer service is often commended for its efficiency and responsiveness. The support for multiple languages and a spinning wheel feature are also beneficial. The app is valued for boosting sales, enhancing customer experience, and improving customer retention.

April 12, 2024

Our experience with Bitespeed has been smooth so far. The marketing works really well. A lot of segmentations are available and the dashboards is easy to use.

The team is very prompt in helping us out with our issues. Good app at a good price.

About 1 year using the app
April 11, 2024

"Efficient and effective support team resolved my issue promptly. Highly recommended!"

Divisa Store
About 2 years using the app
April 11, 2024

Bitespeed's BSP Partner Dashboard is a game-changer for WhatsApp campaigns, offering a sleek interface, comprehensive management tools, and reliable support.

Over 1 year using the app
Edited March 21, 2024

Had a good experience with bitespeed and Tanul from thier support team was really helpful with setting up.

Divine Harvest
3 days using the app
Edited February 8, 2024

Excellent Functionality. Easy to use

About 1 year using the app
December 5, 2023

Superb app for Whatsapp marketing and customer support - very solid product, and a fantastic team that's extremely responsive and competent - special shout out to Aryan, Tanul and Shaurya from the team. Could not recommend more strongly!

Moxie Beauty - Clean, high performing products for Indian hair types
17 days using the app
October 5, 2023

The very 1st thing that comes to our mind with Bitespeed is their support. Fantastic team, the responsible members put-in immense efforts to set things up for you. They'd solve your queries even at the midnight.

We've recently resumed back with the team to realise the services are even better than before.

Great job by Vinayak, Tanul, Aryan & the whole team working day in day out.

4 months using the app
October 3, 2023

So far I been using for 2 weeks whatsapp product abandonment, cart abandonment and shipping updates and we are experiencing great answer from our clients. We hope we could measure better revenue.
We are a brand from Mexico and the customer service HELP US several times to update the text for whatsapp auto campaigns to our own message in spanish.

About 1 month using the app
September 1, 2023

We migrated to Bitespeed after using a lot of other Whatsapp Chat clients and it was one of the best decisions for our marketing and customer support activities. It is not just the additional tools that the product offers but the team at Bitespeed is super responsive and helpful and that's what makes it worth every penny. They are ready to help you out even if it's an official holiday for them.

The whatsapp chat bot they have built for us takes care of 99% of our customer queries and they were ready to go an extra mile by understanding our special requirements while creating the same.

Would like to praise Dharana from the team for putting in a lot of extra efforts and working just like our own team member in helping with flows, broadcasts, marketing ideas and almost everything else! The knowledge and inputs shared by her have helped us improved our ROI and she's an asset to have working with us! Also, a thumbs up to Aryan, Aayush, Tanul and Niharika for taking up any issues we raise and resolving them within minutes!

4 months using the app
July 29, 2023

nice experience and pretty easy to setup, i had a problem where my thingy didnt showed up in the live page but the customer support helped me really fast, very nice and helpful, i recommend this app to everyone trying to put a whatsapp addon in their pages

8 months using the app