Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective marketing capabilities, user-friendly interface, and ability to handle high volumes of customer queries via a WhatsApp chat bot. The support team is praised for their prompt assistance. Key features include assistance with cart abandonment, shipping updates, and multilingual customer support. The app's automation features are noted for their positive impact on sales and ROI. The BSP Partner Dashboard is seen as a game-changer for WhatsApp campaigns. Merchants also note the app's ability to increase opt-in rates, enhance customer experience, and improve store conversion rates.

May 2, 2024

One word. Horrible. Their free plan is useless (that is what I tried to use). Their abandoned cart messages show as delivered but customers do not receive them.

The support does not exist. I sent multiple messages on whatsapp and support chat, they have still not responded.

Uninstalled.

Chatpata Chammach
India
26 days using the app
January 17, 2024

the support message was clear neither pay or go away. they have 2 dashbords one is in hell and you can only install and watch & the 2nd the support asum that it can do anything. anyway the worst support ever and neither pay 500$ or don't install

osogold
United Arab Emirates
1 day using the app
June 22, 2022

I wouldn´t even give this app 1 star. Their app is not working and I have been waiting months. There are so many bugs within their app it´s ridiculous. I have lost so much money waiting for them to fix their app. It is not working. Don´t waist your time editing all fields and forms here - because it´s simply not working. They don´even respond to some of the emails. I have never experienced this before except with one other app provider.

Designstoff
Norway
3 months using the app