Reviews (212)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and sales through effective WhatsApp marketing and automation. They appreciate its user-friendly interface, easy setup, and comprehensive features including customer segmentation and omnichannel capabilities. The support team is noted for being responsive and helpful, particularly with onboarding and troubleshooting. Integration with Shopify and compatibility with Facebook Messenger and WhatsApp API are also valued.
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I installed the app and it worked initially. However, after reinstalling WhatsApp Business (after being instructed to), I’ve been unable to re-register with my existing number for over 12 hours. I reached out to support but haven’t received any response. This is severely affecting my business as customers are unable to reach us.
Im not sure how this app got its 4.9 Reviews, it is so so so buggy, it has many things that needs fixing, we constantly faced conversations that disappear suddenly, conversations that do not reflect from the first place, failed product integrations for big inventories.
Support is there, but its useless, if you have an issue, it goes through an entire investigation, escalation & contact questions & answers. that would be nice, if there were not THAT MANY issues.
When i wanted to eventually cancel & remove the integrations, they started begging to offer support, when i insisted to cancel, they flat out started ignoring us, they don't have a cancel option on their dashboards, now i have forced canclled using Shopify & i have to figure out myself how to remove anything related to them from our Backend.
Very Bad Experience, Not recommended at all.
I wouldn´t even give this app 1 star. Their app is not working and I have been waiting months. There are so many bugs within their app it´s ridiculous. I have lost so much money waiting for them to fix their app. It is not working. Don´t waist your time editing all fields and forms here - because it´s simply not working. They don´even respond to some of the emails. I have never experienced this before except with one other app provider.
the support message was clear neither pay or go away. they have 2 dashbords one is in hell and you can only install and watch & the 2nd the support asum that it can do anything. anyway the worst support ever and neither pay 500$ or don't install
Hi, this is my Feedback after 3 months of using This App.
Overall, the Service is pathetic. I recommend other Apps like Convert Way or Interakt over BiteSpeed.
As these guys are doing Cheap Work in a High price.
NO RESPONSE FROM KAM AND MANAGER
NO HELP FROM THE TEAM
JUST HIGH PRICE AND LOW RESULTS.
I AM A USER OF CONVERTWAY AND WILL HIGHLY RECOMMEND USING SUCH APPS WHICH WILL ASK YOU A LOW PRICE AND WILL GIVE YOU VALUE.
BITESpeed has not Even Refunded my remaining amount in the Wallet, which is just a Few Dollars.
Pathetic Team and Service.
HIGHLY DISAPPOINTING!