Reviews (341)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and revenue, highlighting features like AI-powered abandoned cart recovery and personalized marketing flows. They appreciate the seamless Shopify integration and the ability to manage WhatsApp, Instagram, and Messenger from one platform. The user-friendly interface and responsive support team, offering personalized onboarding, are also noted benefits. Merchants credit the app with improving conversion rates and customer retention.
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We’ve been using Bitespeed for a few months now, and it’s been a great experience so far. The platform is super easy to use and works seamlessly with Shopify, which has made managing our customer interactions so much smoother. The team is also incredibly responsive and open to feedback — they’ve been quick to accommodate any specific requests we’ve had. Overall, Bitespeed has been a reliable and supportive partner, and we’re really happy with how well it’s helped streamline our communication and engagement.
I’ve been using Bitspeed for 4 months, and it has really shown me how much revenue I can generate through this tool. I felt amazing when I saw the results from the campaigns I ran, and the AI-driven journeys have been quite effective in boosting revenue.
That said, there is still room for improvement, especially with the mobile application interface, which I found not as user-friendly as it could be. In contrast, the web interface is smooth and easy to work with, allowing me to run multiple campaigns in one place without much hassle.
There are definitely a few areas that need more focus, but overall, it’s a solid tool. I feel confident about using it and believe it has strong potential. With continued optimization, I think this tool can help generate even better revenue in the future.
The app is good and has been performing well for us, the support is very prompt which makes it easier whenever there's a problem.
Bitespeed has been a valuable addition to our CRM toolkit. While the integration process had its challenges, the support team was fair, responsive, and willing to work with us to resolve issues effectively. The app’s features bring together customer engagement, data tracking, and automation in a way that adds real collective value to our CRM workflows. Once set up, it becomes a powerful bridge between marketing and customer relationship management.
The app has help us drive better customer engagement - both pre and post sale. The turnaround time and response resolution by the team has been really good as well and we're happy to be working with them!
Updating from 1 star to 4 stars - Bitespeed team followed back with me and helped me sort out all the issues. increasing the stars because the team was helpful and the product is actually good.
As long as they help their customers in sorting out any issues, i dont mind using Bitespeed.
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One word. Horrible. Their free plan is useless (that is what I tried to use). Their abandoned cart messages show as delivered but customers do not receive them.
The support does not exist. I sent multiple messages on whatsapp and support chat, they have still not responded.
Uninstalled.
Prima app om whatsapp te installeren en fijne helpdesk! Andere opties zijn ook leuk, maar niet meer gratis.