Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective marketing capabilities, user-friendly interface, and ability to handle high volumes of customer queries via a WhatsApp chat bot. The support team is praised for their prompt assistance. Key features include assistance with cart abandonment, shipping updates, and multilingual customer support. The app's automation features are noted for their positive impact on sales and ROI. The BSP Partner Dashboard is seen as a game-changer for WhatsApp campaigns. Merchants also note the app's ability to increase opt-in rates, enhance customer experience, and improve store conversion rates.

Edited May 20, 2024

Updating from 1 star to 4 stars - Bitespeed team followed back with me and helped me sort out all the issues. increasing the stars because the team was helpful and the product is actually good.

As long as they help their customers in sorting out any issues, i dont mind using Bitespeed.

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One word. Horrible. Their free plan is useless (that is what I tried to use). Their abandoned cart messages show as delivered but customers do not receive them.

The support does not exist. I sent multiple messages on whatsapp and support chat, they have still not responded.

Uninstalled.

Chatpata Chammach
India
26 days using the app
August 29, 2023

Prima app om whatsapp te installeren en fijne helpdesk! Andere opties zijn ook leuk, maar niet meer gratis.

Knock Knock Kids
Curaçao
About 2 hours using the app