Reviews (211)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through effective WhatsApp marketing and automation. They appreciate its user-friendly interface, easy setup, and comprehensive features including customer segmentation and omnichannel capabilities. The support team is noted for being responsive and helpful, particularly with onboarding and troubleshooting. Integration with Shopify and compatibility with Facebook Messenger and WhatsApp API are also valued.

March 10, 2025

Bitespeed is not that easy to use and understand bt their support team is very helpful and supportive and responsive, specially Shweta Srivastav. She is doing excellent job. Thanks to her for all the support and she is doing fantastic job.

Bug Buddy
India
About 1 month using the app
July 15, 2025

Its helpful and useful for support related problems.

Reginald Men
India
9 months using the app
July 25, 2025

We’ve been using BiteSpeed WhatsApp marketing app for a few months now at AakarTaro, and it’s become an essential part of how we connect with our customers. The AI-powered abandoned cart recovery has genuinely impressed us – it feels smart, timely, and has helped us convert carts we would’ve otherwise lost.

What really made the difference though is the support. Ayush, our account handler, has been incredibly helpful – always available, quick to respond, and genuinely invested in helping us grow. It never feels like a typical service relationship – more like a team that’s rooting for you.

Grateful for the smooth experience so far. Looking forward to scaling further with this team.

— Rishi
Co-founder, AakarTaro

AakarTaro
India
July 21, 2025

Reliable, fast, and helpful platform with a lot of automation features. Exactly what we needed for WhatsApp marketing, chat support, and more.

Light Up Beauty
India
May 20, 2025

Great app. Customer service is nice. Worth the money if its in your budget.

Klub Fox
India
20 days using the app
July 15, 2025

Brilliant omnichannel service for communicating with customers.

JSB Healthcare
India
2 months using the app
March 11, 2025

Bitespeed’s WhatsApp & SMS marketing tool is a game changer for retention! Automate follow-ups, send personalized messages & boost conversions. With real-time engagement & data insights, it’s easy to track performance.. Plus, its customer support tool makes query handling seamless. SMS ensures wider reach & quick action.

ManiacLife.com
India
12 months using the app
Edited June 22, 2025

Outstanding App & Support!

Bitspeed WhatsApp Marketing is an excellent app for bulk messaging, automation, and customer engagement.

It's user-friendly, fast, and highly effective for businesses of all sizes. The customer support team is responsive, helpful, and professional, ensuring a smooth experience.

Highly recommended for hassle-free WhatsApp marketing!

rangloom-indieecrafts
India
10 days using the app
March 10, 2025

Bitespeed app is awesome and the platform support our marketing efforts in lot of ways. Thanks for their immense support.

Batta Official
United Arab Emirates
8 months using the app
October 6, 2024

I have looked at lots of different WhatsApp marketing, by far bitespeed is the best for pricing and service. They help set everything up and are constantly looking for ways to improve revenue and performance. Has helped overall conversion rate and revenue

I am now moving email flows and sms away from klaviyo and testing on bitespeed. Will update review once we test performance

Divyam goes out his way to maximise performance and really cares about customers

H&L
United Kingdom
25 days using the app