Reviews (263)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on sales and ROI, describing it as a game-changer for business efficiency. They appreciate its user-friendly setup, intuitive dashboard, and features like WhatsApp marketing automation, abandoned cart recovery, and customizable chatbots. The support team is praised for being responsive and adept at resolving issues quickly, even during off-hours or holidays, and for providing multilingual assistance. Merchants also find the app cost-effective, with a good balance of price and robust features, and highlight innovative elements like the spinning wheel for customer engagement and seamless Shopify integration.

September 25, 2021

If you are looking for a quick Whatsapp setup for communicating with your consumers on Shopify, Bitespeed is easy to set up and easy to use. The whole team has been really helpful and swift in resolving queries.

Magicleaf
India
4 months using the app
September 1, 2023

We migrated to Bitespeed after using a lot of other Whatsapp Chat clients and it was one of the best decisions for our marketing and customer support activities. It is not just the additional tools that the product offers but the team at Bitespeed is super responsive and helpful and that's what makes it worth every penny. They are ready to help you out even if it's an official holiday for them.

The whatsapp chat bot they have built for us takes care of 99% of our customer queries and they were ready to go an extra mile by understanding our special requirements while creating the same.

Would like to praise Dharana from the team for putting in a lot of extra efforts and working just like our own team member in helping with flows, broadcasts, marketing ideas and almost everything else! The knowledge and inputs shared by her have helped us improved our ROI and she's an asset to have working with us! Also, a thumbs up to Aryan, Aayush, Tanul and Niharika for taking up any issues we raise and resolving them within minutes!

Athlizur
India
4 months using the app
June 7, 2022

Works as it should. Great work keep it up.
Much needed app for abandon cart recovery and will continue to use in future.

Fab Couture
India
3 months using the app
August 21, 2020

Very good; the chat function is good. I had 1 tiny problem and I got help in their custom support very quickly. 5/5 stars easy

InstaLiftNorge
Norway
3 months using the app
Edited February 23, 2020

Great team !!! I have never seen such responsive customer service. The app is very very easy to use, the back-end is refined, awesome. Unrivaled quality, can only earn money with this app. I give another 5 stars to encourage them ⭐️⭐️⭐️⭐️⭐️ !!!!

Super équipe !!! Je n'ai jamais vu un service client aussi réactif. L'application est très très facile à utiliser, le back-end est épuré, génial. Une qualité inégalée, ne peut que vous faire gagner de l'argent. Je donne encore 5 étoiles pour les encourager ⭐️⭐️⭐️⭐️⭐️ !!

MyCocoonHome
France
3 months using the app
November 30, 2019

I can only confirm all the positive comments. This company has a phenomenal customer support! I had an issue and texted Vinayak (the co-founder) before even installing the app. Re responded very quickly and tried his best to help me. The app is easy to use and there is a click-trough-tutorial with instructional messages on your first use. Also, there are many options for designing the features to fit in your store.

I can highly recommend this app to anyone who wants to recover abandoned carts effectively! :)

PASSION FOR PETS
Germany
3 months using the app
January 8, 2020

I love that this app! It delivers the services of three apps that I would typically download, all in one! By far my favorite feature is the outstanding customer service though. The team has a genuine drive to help grow my business while also improving their own to make my experience that much better.

Green Duck Soup
United States
3 months using the app
Edited December 19, 2019

Just installed! so far so good! instant support, it's not a bot haha!! Vinayak on to my queries instantly! very nice looking app and easy to use! haven't put live yet but feels good thus far, cheers

Boom Ravers
United Kingdom
3 months using the app
February 12, 2020

the app is really useful, well made and the support team are nice and kind
I think a bit more design options would be make it nearly perfect.

Beeauty Me™
France
3 months using the app
December 15, 2019

GREAT APP!

must have on any store + ITS FREE!
Facebook marketing is becoming so much bigger than email lists so it's only going to benefit everyone's store.

Easy to use, great support all round 5*

Smart Sphere
United Kingdom
3 months using the app