Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective marketing capabilities, user-friendly interface, and ability to handle high volumes of customer queries via a WhatsApp chat bot. The support team is praised for their prompt assistance. Key features include assistance with cart abandonment, shipping updates, and multilingual customer support. The app's automation features are noted for their positive impact on sales and ROI. The BSP Partner Dashboard is seen as a game-changer for WhatsApp campaigns. Merchants also note the app's ability to increase opt-in rates, enhance customer experience, and improve store conversion rates.

Edited November 26, 2019

The support is amazing... they held my hand for hours!! got everything working and gave some great business insight.

i wish your company all the best, big things for this company and they deserve it

The Dogs Gonads
United Kingdom
3 months using the app
September 29, 2020

I used the app and so far it has been great. I have multiple avenues to engage with customers. I strongly recommend trying out the different ways you can capture website visitors.

Gold Barz
United States
3 months using the app
September 21, 2021

Cart abandonment has drastically increased over the years but adding Bitespeed is the one thing you can do to improve your conversion rate. My store conversion rate has been increased by 40% after using this app. I like the reporting dashboard and quick technical support.

Varnika Arora
Canada
3 months using the app
April 13, 2023

Fabulous experience so far of the app and more importantly the team behind it. Super effort and looking forward to many more innovations and support. Cheers

PinkWoolf
India
3 months using the app
March 2, 2021

Very pleased with the service as of now. Seems to be working as expected. The beauty about it I can follow up with abundant checkout and cart via What's app and FB

nuBANDS
United States
3 months using the app
April 3, 2021

Great app with good supported, I recommerded. Very faster for responded. The application is intuitive and easy to navigate

Leginfi
Chile
3 months using the app
November 18, 2019

This app is amazing!!! Customer support is Amazing and responsive and if they keep it up they will have to hire more customer support to keep up with the people download it and maybe even have to monetize it it's so great. I recommend any Shopify noob to download this while it is still free because I think it is worth of having a price tag to it.

JumbleEmporium
United States
3 months using the app
Edited February 7, 2020

I told them
would leave a review as soon as I would get my first sale.
Well, I got 3 big sales within 3 days of installing the app, so VERY WELL DONE.

I was a bit hesitant at first because there are many apps out there doing similar things. But this is a really great app and support is AMAZING.

Super helpful about setting up the features at the beginning.
5 stars deserved

Picta Design
United Kingdom
2 months using the app
January 20, 2020

Their customer service is helpful and responsive, friendly people. It is a very reliable product that increases credibility for websites.

Zodi Lore
United States
2 months using the app
November 17, 2019

They have been fantastic with support and communications! The app is working as it should, design and layout looks very nice. I would highly recommend them.

CoffeeHouseMugs
United States
2 months using the app