Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective marketing capabilities, user-friendly interface, and ability to handle high volumes of customer queries via a WhatsApp chat bot. The support team is praised for their prompt assistance. Key features include assistance with cart abandonment, shipping updates, and multilingual customer support. The app's automation features are noted for their positive impact on sales and ROI. The BSP Partner Dashboard is seen as a game-changer for WhatsApp campaigns. Merchants also note the app's ability to increase opt-in rates, enhance customer experience, and improve store conversion rates.

March 27, 2020

Great app, and incredible support. Very fast responses, even before I started using the full version. Can't wait to start using all the other features.

Tammy Taylor Nails Canada
Over 2 years using the app
June 10, 2020

App makes a difference with my customers, Quick response, automation and the customer service is 5 stars for sure. If you have any doubts, don't... ;)

NFA Nutrition
Over 2 years using the app
November 5, 2019

The app is very easy to use and has a lot of possibilities. You can contact the customer not only by abandoned carts but also by product abandonment pages. 100% recommendable, very very useful and perfect customer service!

United Kingdom
About 2 years using the app
BiteSpeed replied November 7, 2019

Thanks a lot for your review! Hoping to see you make a lot of extra sales from our app :).

November 22, 2019

It's great for a free app - automatically picks up on your brand colours so makes it easy to personalise & look professional. Tech support even on the weekends & super friendly. Love it.

Down By The Banks
Almost 2 years using the app
January 23, 2020

DO NOT MISS OUT THIS APP IS AMAZING!! literally the support is the best iv had on this app store very easy set up and good price also it links with Facebook messenger what works much better than a made up email or even just an email account that gets 1000s of messages each day, I cant wait to see what this app can do thats guys!!

United Kingdom
Almost 2 years using the app
Edited October 8, 2021

very good customer support, very responsive and quick to answer any of my questions! Best customer service for any app on Shopify. keep up the good work

INS | Online Fashion Free Shipping Clothing, Dresses, Tops, Shoes
Almost 2 years using the app
Edited August 16, 2021

me gustaria recibir soporte antes de instalarpor que la use y de verdad me gustaria un soporte es buena huyyyyyyy si buena jejejeje

Over 1 year using the app
September 30, 2021

Bitespeed is a great app and easy to use. Very Supportive Team, Thanks to Tanul the integration part was quick and easy.

Manna Foods
Over 1 year using the app
March 30, 2023

Very supporting team and a decent app to make very easy automations over whatsapp. You can just plug and play

NIHON skin
Over 1 year using the app
November 25, 2020

Amazing app, amazing support team. Vinayak is the man!! He stayed up until 1am to help me with a small coding issue I couldn't figure out. Now everything is working properly and I can get back to business :)

Pyre Fire Tables
United States
Over 1 year using the app