Reviews (208)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through effective WhatsApp marketing and automation. They appreciate its user-friendly interface, easy setup, and comprehensive features including customer segmentation and omnichannel capabilities. The support team is noted for being responsive and helpful, particularly with onboarding and troubleshooting. Integration with Shopify and compatibility with Facebook Messenger and WhatsApp API are also valued.

July 11, 2025

We've been using BiteSpeed for a couple days and it's been GREAT for our business. It has so many tools that it's incredible. The team has been super helpful with the onboarding and helping our team understand some of the features.
Definitely recommended!

Elemental
Argentina
28 days using the app
May 29, 2025

Bitespeed automation has taken a lot of the manual work off our hands and helped us recover more carts effortlessly. The integration with Shopify is smooth, and their team support has been excellent always approachable and quick to jump in when needed.

mackly
India
22 days using the app
June 6, 2025

We've been using Bitespeed for a few months now and have seen a noticeable improvement in our WhatsApp conversions. The team — especially our POC, Ayush — has been incredibly hands-on, helping us set up broadcasts and WhatsApp flows promptly. Highly recommend them for both their product and excellent customer service!

DEHI
India
About 2 months using the app
June 30, 2025

Bitespeed has made WhatsApp incredibly easy to manage. The platform is well-designed, and the support team is super helpful and responsive. I found Bitespeed much more intuitive and growth-friendly. Highly recommend it!

KULINA
India
28 days using the app
April 29, 2025

We recently started using Bitespeed, and the experience so far has been great. The onboarding was smooth, and their team was super helpful in setting things up and guiding us through the best practices for email and SMS marketing.

The interface is clean and easy to navigate, and the templates made it really simple to get started without too much tech effort.

Looking forward to exploring more features and scaling our customer communication through the platform. So far, it’s been a solid addition to our D2C toolkit!

Gehen
India
About 1 month using the app
May 23, 2025

The experience has been great, the product that they have developed is amazing. The features like AI abandoned carts etc is pretty useful for brands. Good product and good support, highly recommended.

Chokhat
India
About 1 month using the app
April 26, 2025

Bitespeed has been an absolutely amazing product for customer retention and communication. It has transformed the way we engage with our customers, helping us build stronger relationships and drive consistent growth.

What truly sets Bitespeed apart is their incredibly supportive team. They took the time to understand our business in detail and recommended the best solutions tailored to our needs. A special thanks to Tanul, who deeply understood our business requirements, and to Ritesh, who flawlessly executed each flow and module with precision.

The platform itself is highly scalable, making it perfect for businesses aiming for rapid growth. Thanks to Bitespeed, we now have a complete marketing solution that has significantly increased our revenue.

We are supremely thankful to the entire Bitespeed team for their dedication, expertise, and unwavering support. Highly recommend it to anyone looking to level up their customer engagement and marketing strategy!

KIWI Kisan Window
India
2 months using the app
July 7, 2025

Very well developed platform for retention marketing via whatsapp and email. User friendly and good with the delivery rates

Bubble Me
India
About 2 months using the app
Edited April 21, 2025

Bitespeed has been a valuable partner in helping us strengthen our WhatsApp marketing and automation. The platform offers a suite of features that streamline customer communication and drive repeat purchases. While we’re quite satisfied with its capabilities, there's definitely room for enhancements. We’ve encountered occasional technical glitches that don’t always get resolved to our expectations, but the team is responsive and always willing to help. With continued improvements, Bitespeed can become an even more powerful tool.

YOHO LIFESTYLE
India
6 months using the app
June 6, 2025

I was Amazed results that I got from Bitespeed within 10 days on boarding was truly amazing. The onboarding process was super smooth! And their AI journeys works magic on your conversions.

Akira the couture
India
24 days using the app