Reviews (196)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through features like WhatsApp automation, abandoned cart recovery, and broadcast campaigns. They appreciate the user-friendly interface, diverse automation tools, and the ability to personalize campaigns with ready-made templates. The integration with Shopify is seamless, and the support team is noted for their quick and helpful responses. Regular updates enhance the app's functionality, improving marketing efficiency and ROI.

March 17, 2025

Bitespeed feels like part of our own team!
Their account managers are always available, quick to respond and bring fresh ideas to improve our campaigns. BiteSpeed keeps evolving, adding new solutions over time to make WhatsApp marketing even better.

Their omnichannel automations across WhatsApp, email, SMS and Push, along with Micro-segmentation, has helped us boost revenue and increase engagement.

If you're looking for a reliable and featurerich CRM app for Shopify, Bitespeed is a no-brainer!

Saundh
India
8 months using the app
March 14, 2025

The support team is absolutely the best! They get back almost immediately with help. The product also keeps upgrading every few weeks based on feedback and use case. Retention for a D2C brand is a key marketing channel and Bitespeed helps you achieve high ROIs with their inputs from experiences gained from other brands.

atoddlerthing
India
Almost 2 years using the app
March 11, 2025

Bitespeed has completely transformed how we connect with our customers! Their WhatsApp marketing and customer engagement tools are not only powerful but incredibly easy to use. The ability to target high-intent users like cart abandoners or active subscribers has helped us convert more leads without spending extra on ads. What truly sets Bitespeed apart, though, is their exceptional support team. Thanks to Aditya ji and Yash ji, they genuinely care about your success and always assist.

Threadvibe Living
India
10 months using the app
April 17, 2025

I have an amazing experience working with the Bitespeed team. They have built a brillant product, very easy to understand and use it. The best thing is their services, the team is always available to solve the problems and find the solution.

Pepplay
India
16 days using the app
April 1, 2025

BiteSpeed is a total game-changer for our Shopify store—abandoned cart recovery works like magic, and the WhatsApp campaigns have boosted our sales like never before. The app is smooth and easy to use, but the real stars are Aditya, Kaushambi, and the amazing team. Aditya’s lightning-fast problem-solving and Kaushambi’s brilliant setup tips have made a huge difference. The whole crew is so responsive and dedicated, always going the extra mile to help us succeed. BiteSpeed isn’t just an app—it’s a superpower, thanks to them. Five stars, hands down!

My Soul Mantra
India
29 days using the app
March 21, 2025

BiteSpeed has significantly improved the way we interact with our audience! Their platform offers smart solutions that make communication effortless and highly effective. The ability to re-engage visitors and nurture potential buyers has led to better conversions. A special mention to Aditya who has been incredibly supportive, always available, and quick to resolve any concerns. The team consistently brings in fresh updates, ensuring seamless operations. With its intuitive interface and strategic automation, this tool is a must for businesses looking to enhance outreach and drive growth. Highly recommend it for brands aiming for efficiency and impact!

Rabyana Design
India
4 months using the app
March 31, 2025

We switched to Bitespeed for our whatsapp and email marketing in December 2025. Since then, it has been 4 months and we have been very happy with the numbers and results. The tool is easy to use and integration with both Shopify and FastrCheckout from Ship Rocket are seemless.

SHOEGR
India
4 months using the app
March 24, 2025

BiteSpeed is a powerful platform that seamlessly integrates with our store and continuously evolves with new features to enhance WhatsApp marketing and streamline processes. Their omnichannel capabilities, across WhatsApp, email, SMS, and Push, have significantly improved customer engagement and boosted our revenue. With journey automation and smart customer segmentation, we’ve been able to retarget effectively and drive better results. If you’re looking for a reliable and feature-rich CRM solution for Shopify, BiteSpeed is definitely worth considering!

WishLuck
India
6 months using the app
March 10, 2025

We have been using BiteSpeed for more than 1 year and overall experience has been excellent.
Right from the start, the team has been incredibly supportive and responsive, ensuring seamless integration with our store. They constantly improve the features and bring new solution with time.

Omni channel customer service, journey set up using email, whatsapp, sms together are flagship features. They have also customer segmentation to retarget properly to boost revenue.

Overall, if you're looking for a reliable and feature-rich CRM solution for your Shopify store, BiteSpeed is definitely worth considering!

Oyela
India
10 months using the app
March 27, 2025

We’ve been using Bitespeed for the past few months to automate our retention journeys and streamline our entire WhatsApp communication—whether through chatbots, pop-ups, or direct interactions.

The team has been incredibly supportive, ensuring we maximize the platform’s potential. They consistently introduce new features that enhance our efforts, making a real impact.

We’re highly satisfied with their service. Kudos to the team for their dedication and innovation!

Strch India
India
8 months using the app