Reviews (263)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on sales and ROI, describing it as a game-changer for business efficiency. They appreciate its user-friendly setup, intuitive dashboard, and features like WhatsApp marketing automation, abandoned cart recovery, and customizable chatbots. The support team is praised for being responsive and adept at resolving issues quickly, even during off-hours or holidays, and for providing multilingual assistance. Merchants also find the app cost-effective, with a good balance of price and robust features, and highlight innovative elements like the spinning wheel for customer engagement and seamless Shopify integration.

September 30, 2021

I ve used bitespeed extensively for campaigns. The integration was hassle free and Tanul's support is excellent.

Shumee
India
12 months using the app
March 10, 2023

Amazing experience, great solution for WhatsApp. And very supportive team to help at every step wherever we are stuck!

What's Up Wellness
India
12 months using the app
October 3, 2023

So far I been using for 2 weeks whatsapp product abandonment, cart abandonment and shipping updates and we are experiencing great answer from our clients. We hope we could measure better revenue.
We are a brand from Mexico and the customer service HELP US several times to update the text for whatsapp auto campaigns to our own message in spanish.

THE COLLECTION
Mexico
11 months using the app
April 29, 2020

We have been using it for a few days now and the app looks very promising. It was easy to configure. I had a few questions and the co-founder of the app Vinayak personally helped me with a few settings.
We have 3 Shopify stores and are using various apps both from big and small developers. Our experience is that smaller developers consistently offer a more reasonable pricing and better support. I wish them a success and hope they will be able to maintain this great app at a reasonable price with the same excellent level of support.

Haloheadband Canada
Canada
11 months using the app
March 19, 2021

This app is exactly what I was looking for. I had the chance to chat with Aman, he offers great service and he has great ideas. I recommend this app without hesitation.

Shopywix
Canada
11 months using the app
December 6, 2019

I installed the app a few hours ago and it seems to be great so far. The live chat is extremely responsive, helpful, and friendly. The app is easy to install and use. You can easily reach the team in case you're stuck. I can't believe it's free! Do download the app, you won't regret it!

Coral Doe
Canada
11 months using the app
October 27, 2021

Experience with the app has been great. The interface is really good and easy to understand. The team is excellent to help out or resolve issues.

Mitchell USA
India
11 months using the app
March 10, 2021

highly recommended easy to use, it is a fast and effective solution for your store. I am 100% satisfied.

ExpressCrabs
United States
11 months using the app
May 16, 2022

I am still in the onboarding phase to integrate Whatsapp for Skinvest but I am already very impressed with the support that I have received from Bitespeed team! Starting with a thorough demo with Junius who cleared out all the doubts for me while being patient. Special appreciation for Aayush for being super patient and clearing out the verification bit for Skinvest. Going forward, I am certain about one thing and that is: customer support is great therefore, things will always be easy with Bitespeed :) Looking forward to working with the team!

Skinvest
India
11 months using the app
March 14, 2021

Great team! They helped quickly. They support very quickly in all matters. Great app and team. Thank you so much

Doğal Köy Sepetim
Türkiye
10 months using the app