Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective marketing and customer support capabilities. They value its user-friendly dashboard, automated campaigns, and unique spinning wheel feature. The app is praised for improving ROI, enhancing customer experience, and boosting sales. It also aids in increasing opt-in rates, conversions, and customer engagement. Many commend the support team for their responsiveness and efficiency.

Edited November 18, 2021

Vidushi is been really helpful with my issue with the facebook live chat widget setting. She taught me step by step on how to find the setting.

Over 1 year using the app
September 2, 2021

The team and the app is amazing!
Perfect alternative to other costly apps. The team is very helpful and always there to answer very quickly whenever you have a question. I definitely recommend!

Look Love Love
About 2 months using the app
January 23, 2020

Awesome app! So easy for customers to communicate with us directly through messaging! + retargeting!

Spa Palace
United States
Almost 2 years using the app
November 5, 2019

The app is very easy to use and has a lot of possibilities. You can contact the customer not only by abandoned carts but also by product abandonment pages. 100% recommendable, very very useful and perfect customer service!

United Kingdom
About 2 years using the app
BiteSpeed replied November 7, 2019

Thanks a lot for your review! Hoping to see you make a lot of extra sales from our app :).

November 22, 2019

It's great for a free app - automatically picks up on your brand colours so makes it easy to personalise & look professional. Tech support even on the weekends & super friendly. Love it.

Down By The Banks
Almost 2 years using the app
August 14, 2021

This is my first app review here at Shopify, The app opt-ins are pretty good they cover the most required options to be in good contact with your customers and to recover lost sales opportunities, I like the easy-to-use and simple interface, and with regard to the Support & Service attitude, they're "EXCELLENT" you are covered. I recommend "BiteSpeed Messenger & Whatsapp App" with confidence thank you.

Quran Quotes
About 2 months using the app
December 26, 2019

Support was great, user interface is very easy. Only one that has worked for me thus far. Would recommend.

Redemption Coffee
United States
Over 1 year using the app
July 10, 2020

Customer support is reliable and very helpful :) App has potential to drive more sales. Thank you to the team

Coco x Fifi
9 months using the app
July 30, 2021

Very Easy to use app and great customer support. They are also constantly improving which is good part

About 1 month using the app
April 29, 2020

We have been using it for a few days now and the app looks very promising. It was easy to configure. I had a few questions and the co-founder of the app Vinayak personally helped me with a few settings.
We have 3 Shopify stores and are using various apps both from big and small developers. Our experience is that smaller developers consistently offer a more reasonable pricing and better support. I wish them a success and hope they will be able to maintain this great app at a reasonable price with the same excellent level of support.

Haloheadband Canada
11 months using the app