Reviews (263)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on sales and ROI, describing it as a game-changer for business efficiency. They appreciate its user-friendly setup, intuitive dashboard, and features like WhatsApp marketing automation, abandoned cart recovery, and customizable chatbots. The support team is praised for being responsive and adept at resolving issues quickly, even during off-hours or holidays, and for providing multilingual assistance. Merchants also find the app cost-effective, with a good balance of price and robust features, and highlight innovative elements like the spinning wheel for customer engagement and seamless Shopify integration.

July 29, 2023

nice experience and pretty easy to setup, i had a problem where my thingy didnt showed up in the live page but the customer support helped me really fast, very nice and helpful, i recommend this app to everyone trying to put a whatsapp addon in their pages

KOMFORT
Mexico
8 months using the app
March 27, 2021

Trying this app, contacted the customer support, quick response and very helpful, thank you. All the best

Coockatoo
India
8 months using the app
December 12, 2019

Very nice application! Easy to install with many options and the customer support team is very friendly! Would definitely recommend using.

Curaloe USA and Canada
United States
8 months using the app
Edited September 23, 2021

Bitespeed helped us connect with our customers via Whatsapp and drive sales as well as increase customer engagement. We are happy with the abandoned cart recovery feature that this app provides. Tanul from the team has been very helpful in solving queries, scheduling campaigns and very professional in her terms of dealing with and providing timely responses and solutions. Looking forward to seeing more of what the app can provide!

Monk And Mei
India
8 months using the app
September 29, 2021

The team is quite supportive in terms of services offered. Services offered are great and app is easy to use.

Green Soul Ergonomics
India
8 months using the app
March 13, 2023

Good experience. You need to spend some time with the app to make the best of you but once you've done your work, things become a lot easier. Cheers for creating this really good platform.

The Postbox
India
8 months using the app
November 7, 2019

Great app and support. Few doubts about some functionality solved by support in minutes and everything worked perfectly

Bongo Family
Serbia
8 months using the app
BiteSpeed replied November 7, 2019

Thanks a ton for your review! Excited to work with Bongo Family :).

May 5, 2021

We have seen great recovery using this plug-in. Easy to set up and reports data accurately. Will try re-order feature now.

Tasty Tales
India
8 months using the app
August 31, 2021

Really love this app. Customer service is very good and solve the problem quickly. You will never regret using this app.

Thewaypro
Vietnam
8 months using the app
December 24, 2019

Highly recommend this app. I've been looking for a multifunctional app that helps with our conversions and customer engagement. Bitespeed delivers and IT'S FREE! Had unforeseen trouble yet the customer support team helped me out with this issue with due diligence and patience. Thank you!

Corezzy
Belgium
8 months using the app