Reviews (263)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on sales and ROI, describing it as a game-changer for business efficiency. They appreciate its user-friendly setup, intuitive dashboard, and features like WhatsApp marketing automation, abandoned cart recovery, and customizable chatbots. The support team is praised for being responsive and adept at resolving issues quickly, even during off-hours or holidays, and for providing multilingual assistance. Merchants also find the app cost-effective, with a good balance of price and robust features, and highlight innovative elements like the spinning wheel for customer engagement and seamless Shopify integration.

August 29, 2020

I run an ecommerce store for an artist, and we've had tremendous success with this app. I would highly recommend this to anyone that is looking for a boost in revenue for their store. I'll also add that the service is unmatched, and Vinayak is always promptly responsive and helpful.

One word of caution to anyone using a Facebook messenger app. Don't use the Brooklyn theme on shopify. Due to Facebook's guidelines any chat box will cover the checkout button on Brooklyn.

Happy Marketing

the bobbi becker gallery
United States
7 months using the app
June 27, 2023

Bitespeed is a great platform and has done wonders for our customer experience. The dashboard is great and has many features. The team are amazing and so responsive, there's nothing more we could ask for! Thank you for the great service!

NOMAD
United Arab Emirates
7 months using the app
November 7, 2019

Cool app ;)... I try now and i'm very very satisfied. I very funny, easy and vinayak is very cool with his message ;)

Animalium
Switzerland
7 months using the app
BiteSpeed replied November 7, 2019

Thanks a lot for your kind review. Looking forward to work with Animalium :).

Edited October 2, 2021

I must say the experience is awesome. It really helps to get new customer opt in, aswell as pushes the sales. The features are amazing and the team are really helpful. I wish to come up with more features that can help improve customer expereince. It was quick and easy setup. Really satisfied. Thanks Tanul for all your help. Regards - Team Zizira.

Zizira
India
7 months using the app
September 1, 2021

It is a great apps and have good customer service and support as well.
You wont regret to have it in your store.
Highly recommend it!

Super Mom Duper Kids
Malaysia
7 months using the app
December 24, 2019

this app is amazing, the customer service is very friendly, very easy to use and it gives value to your store, absolutely recommend it

Litte Zoe Boutique
United States
7 months using the app
January 12, 2020

amazing support super fresh desing shown on your website it also adds trust because customers recognize the facebook logo. and easy to understand for beginners

LinaLova
Sweden
7 months using the app
June 22, 2023

Our experience with Bitespeed has been outstanding. We thoroughly organised our customer care dashboard with the aid of the app. Their automated campaigns for shipping notice and broadcast messages are fantastic.
The team is incredibly helpful, and I truly like how quickly they respond.
Definitely looking forward to continuing our integration.

Overlays Clothing
India
7 months using the app
Edited February 15, 2021

Great app. Very good support, recomendation and show some nice trick to us while set up the website.

FLETstore
Thailand
7 months using the app
Edited December 17, 2021

Last update: their team apologized and helped me.
the issue is solved.
Thank you again Update from 5 stars to 1 star : they were good when they started but when they grew and updated the app
I requested trial for the biggest plan that has new fetchers was not there when I tried their plan at first ( when it was just 2 plans free and pro ) and I got that replay : '' Our tech team is overloaded right now so would take time to generate a separate trial link for you
11:00 pm '' said by Vinayak I am removing the app as I did not expected that from a team was once helpful ---------------------------------------- Great helpful app! and really supportive team!! they respond right away and make sure there is no issue in the store !
VERY recommended app!!

Catwa Deals
Egypt
6 months using the app