Reviews (263)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on sales and ROI, describing it as a game-changer for business efficiency. They appreciate its user-friendly setup, intuitive dashboard, and features like WhatsApp marketing automation, abandoned cart recovery, and customizable chatbots. The support team is praised for being responsive and adept at resolving issues quickly, even during off-hours or holidays, and for providing multilingual assistance. Merchants also find the app cost-effective, with a good balance of price and robust features, and highlight innovative elements like the spinning wheel for customer engagement and seamless Shopify integration.

September 18, 2024

The team at bitespeed has been very supportive and helpful in resolving issues. It's been a great experience so far! It takes some time to get things but the team is there throughout and they are available even at odd hours to solve issues!

smoothmix.co
India
Over 1 year using the app
October 6, 2024

I have looked at lots of different WhatsApp marketing, by far bitespeed is the best for pricing and service. They help set everything up and are constantly looking for ways to improve revenue and performance. Has helped overall conversion rate and revenue

I am now moving email flows and sms away from klaviyo and testing on bitespeed. Will update review once we test performance

Divyam goes out his way to maximise performance and really cares about customers

H&L
United Kingdom
25 days using the app
June 5, 2024

I've had the pleasure of using this service for several months now

One of the most impressive aspects is how the monthly investment is truly reflected in sales. Unlike many other services I've tried, where the return on investment is questionable at best, this one delivers tangible results. I've seen a significant increase in sales since implementing this service, making every penny spent well worth it.

Moreover, the level of support provided is unparalleled. Whenever I've had a question or needed assistance, the team has been quick to respond and incredibly helpful. Their expertise has been instrumental in optimizing my use of the service and maximizing its effectiveness.

Overall, I can confidently say that this service is a game-changer for any business looking to boost sales and enhance efficiency. Its magnificence lies not only in its functionality but also in its ability to deliver real, measurable results. If you're considering investing in a service that delivers on its promises, look no further. This is the one

Paola
General Manager Stagmi

STAGMI
United States
5 months using the app
April 11, 2024

"Efficient and effective support team resolved my issue promptly. Highly recommended!"

Divisa Store
India
About 2 years using the app
April 25, 2024

I would like to express my admiration for their service offering in terms of direct connectivity with Shopify in the campaign and easy access to the customer base and products, and I would also like to thank the efforts of their technical support, which they provide professionally.

متجر الزيت الأفغاني
Saudi Arabia
7 months using the app
April 11, 2024

Bitespeed's BSP Partner Dashboard is a game-changer for WhatsApp campaigns, offering a sleek interface, comprehensive management tools, and reliable support.

DERMATOUCH
India
Over 1 year using the app
April 12, 2024

Our experience with Bitespeed has been smooth so far. The marketing works really well. A lot of segmentations are available and the dashboards is easy to use.

The team is very prompt in helping us out with our issues. Good app at a good price.

Teejh
India
About 1 year using the app
Edited May 20, 2024

Updating from 1 star to 4 stars - Bitespeed team followed back with me and helped me sort out all the issues. increasing the stars because the team was helpful and the product is actually good.

As long as they help their customers in sorting out any issues, i dont mind using Bitespeed.

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One word. Horrible. Their free plan is useless (that is what I tried to use). Their abandoned cart messages show as delivered but customers do not receive them.

The support does not exist. I sent multiple messages on whatsapp and support chat, they have still not responded.

Uninstalled.

Chatpata Chammach
India
About 1 month using the app
Edited August 4, 2020

Really great so far easy to use, hopefully get some sales soon.I’ve been searching for good Facebook retarget app for a good price for so long! The customer service is fast and friendly!

vixay
United States
Over 4 years using the app
October 27, 2020

I've only had this a few weeks and my conversion rate has improved hugely and when I had an issue (it was my error being a newbie) they responded quickly and were very helpful

Askel Creations
Australia
Almost 3 years using the app