Reviews (279)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its high-quality products and customer satisfaction features. It offers flexible membership tiers and unique branding options, such as branding plates, which help differentiate products. The interface is user-friendly, supporting easy navigation and management with dropshipping and seamless integration. The customer support team, notably John, Patrick, and Mae, is highlighted for their responsive and personalized assistance, crucial for new e-commerce merchants. They are efficient in making quick charge adjustments and solving problems.

December 6, 2023

Great communication and explanation received from John! Friendly and helpful! Thanks John!

Xophia Flame
Netherlands
About 2 months using the app
Blanka replied December 7, 2023

Thank you so much for taking the time to share your positive experience with our support! We're thrilled to hear that you found the communication and explanation by our support to be great. Thanks for using Blanka!

January 23, 2024

I would like to say that John here at Blanka Cosmetics have went above and beyond to help me get set up. His customer service and knowledge is exceptional and it made me feel very satisfied and relieved while going through the steps to get me set up for success.
Lady D
Happy Customer :)

Kissed By Glamour Cosmetics
United States
About 21 hours using the app
Blanka replied January 25, 2024

Our customer support team always goes above and beyond because we value your time as well as your business! We're glad to know that you were satisfied with the service we've provided and you can rest assured that we'll keep it up! Thank you for choosing Blanka!

October 30, 2023

Blanka and their team are very helpful and knowledgeable in what they do. Would definitely recommend them! Thank you

Natu
United States
3 days using the app
Blanka replied October 31, 2023

We greatly appreciate your recommendation! We're always happy to help you and we look forward to working with you. Thank you for choosing Blanka!

January 18, 2024

Patrick, ma rendue un très grand service pour le forfait et ma aussi donner d'exellent conseil pour mettre les produits dans ma boutique et je le remercie vraiment sincèrement pour tout ses conseils.

jimmyscholtus2-695.myschopify.com
France
12 months using the app
Blanka replied January 19, 2024

Thank you for your kind words! We're thrilled to hear that we could provide you with great service for your package. We're also delighted that our advice on placing products in your store was helpful. If you ever need more assistance or have further questions, feel free to reach out. We appreciate your sincere thanks!

December 10, 2023

I would recommend this company Patrick was amazing

Charisma Cosmetics
United States
About 1 month using the app
Blanka replied December 11, 2023

Thank you for the recommendation! We're happy you had an amazing experience with our support. Don't hesitate to reach out again if you need anything cause we're always happy to help!

November 10, 2023

Prompt, friendly, and helpful!

Stacy Lynn Vegan Skincare
United States
7 months using the app
Blanka replied November 13, 2023

Appreciate the feedback! Our aim is to always be helpful and prompt when it comes to providing service so don't hesitate to reach back to us at hello@blankabrand.com anytime. Thank you!

December 8, 2023

John!! Is Awesosme!! Love Working With Him!!⭐️⭐️⭐️⭐️⭐️⭐️

Kelle Nicole Beauty
United States
3 months using the app
Blanka replied December 11, 2023

We also love working with you. Thank you for being amazing! You already know we're always happy to help you so don't hesitate to reach back to us anytime.

February 19, 2024

Excellent ! Un réel accompagnement par l’équipe notamment par Patrick ☺️
Je ne regrette pas !

CM COSMETICS
France
6 months using the app
Blanka replied February 20, 2024

With Blanka, you always get real support from, real people! Don't hesitate to reach back to us at hello@Blankabrand.com anytime! Thank you for choosing our service.

January 4, 2024

John ist the best and quickest supporter!

Lyenebeauty
Switzerland
7 months using the app
Blanka replied January 8, 2024

Thanks for the feedback! We always try to do our best to support and be quick about it because we value your time. We appreciate you for using Blanka!

October 12, 2023

TO CONHECENDO AINDA NÃO DÁ PARA AVALIAR

Manancial Gospel
Brazil
About 2 months using the app
Blanka replied October 13, 2023

Thank you for the feedback! We'll look forward to working with you so don't hesitate to reach out to us at hello@blankabrand.com anytime you need help or if you have any questions. We're always happy to help!