Reviews (294)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its quality products and customizable branding options that enhance brand differentiation. They appreciate its user-friendly interface, flexible membership plans for scalability, and seamless integration that simplifies operations. Exceptional customer support, with staff members like John, Patrick, and Mae, is frequently commended for their responsiveness and efficiency.

November 11, 2022

After looking for a company that could provide us with support for some of our projects, we found them and the experience we have had has been nothing but positive. The quality of their products, the friendly and professional treatment we have received from them and the ease of synchronizing with our store has always been great.

Sirène Nature
United States
12 months using the app
Blanka replied November 14, 2022

Thank you for taking time to leave feedback about your experience with Blanka! We are thrilled you have had such a great experience so far. We really pride ourselves on offering the best possible experience for our merchants, from the quality of our products to the professionalism of our customer support team.

As always, if you need anything at all you can reach us anytime at hello@blankabrand.com

May 15, 2023

If I could give this team 10 stars, I would. I was having trouble creating my logo in the correct format, and John and his designers are going above and beyond to help me get it done right. I really want to sell these products with my brand on them. They understood my every concern and are working diligently to help me resolve this issue. Their support is top-notch. Never encountered a support team like this. Plus, I don't think John ever sleeps. 9 times out of 10 when I reached out to him, he quickly got back to me no matter the time. I wish my other apps had support like this. Keep up the good work!

Bebbi's Loft
United States
12 months using the app
Blanka replied May 15, 2023

Thank you so much for the feedback! We greatly appreciate it as it really helps us know the things that we're doing right. We're really happy to be able to provide you with our best and rest assured we'll keep it up!

January 27, 2023

Beck at Blanka has come above and beyond for me! The communication is fantastic and I feel like my success is truly cared for! Beck is the best person I’ve ever dealt with for assistance with my business! You rock Beck!

MofoShirtCo
United States
12 months using the app
Blanka replied January 28, 2023

We strongly believe that your success is also ours so we do our best to support you however we can. Thank you for trusting Blanka!

Edited June 27, 2023

I'm so glad I found Blanka! They helped me with everything that I wanted so far and I am so happy to build my vegan makeup brand with them! Yasi was so helpful about the whole process which I really appreciate. I ordered some products and I can really say that they look and feel amazing!

The Vegan Beauty Cult
Netherlands
11 months using the app
Blanka replied May 12, 2023

We're glad you found us too and we're happy to be of assistance to you in building your vegan brand with us. You're always welcome to reach out to us when you need help. Thank you for choosing Blanka!

February 11, 2022

I'm very pleased with Blanka thus far. The Customer Support has been amazing! Beck has been phenomenal in addressing my questions and concerns.

Glam & Boujee Collections
United States
11 months using the app
Blanka replied February 14, 2022

Thank you so much for the feedback! We are thrilled to hear that your experience with Blanka has been great. We are so excited to help you grow your business, and of course if you ever need support you know we are here to help :)

August 26, 2023

They have been awesome to work with! Really enjoying partnering with Blanka. The app is easy to use and very user friendly!

Nomadek Roots
United States
11 months using the app
Blanka replied August 28, 2023

So glad to hear that and we're happy you're enjoying our partnership! We also do love working with you so thanks for using Blanka!

September 1, 2023

they have the best customer support team. they provide really personalized support and get back to your queries really fast. Choosing blanka turned out to be a great decision.

EverythingCare
United States
11 months using the app
Blanka replied September 3, 2023

Our customer support team genuinely cares about all our merchants so they always do their best to provide the best support possible. We're looking forward to working with you. Thanks for choosing Blanka!

April 7, 2022

This app has been very helpful for my cosmetic business. It's extremely easy to use, the products are of high-quality and the customer service is great! I highly recommend :)

YESHUA Apparel
Canada
11 months using the app
Blanka replied April 11, 2022

Thank you for your feedback! We really strive to offer (1) amazing products, (2) an easy-to-use platform, and (3) exceptional customer support. We are SO happy that you agree! We are so excited to help you build your brand.

September 20, 2022

OMG Beck is awesome! He really took the time to help me with an issue and I'm so happy to be partnering with Blanka! I'm looking forward to a beautiful relationship with them.

Lush & Bare Beauty
United States
10 months using the app
Blanka replied September 23, 2022

Thanks so much for taking the time to leave feedback about your experience with Blanka. We agree - Beck is the best! We are so excited to help you on your journey. As always if there is anything we can help you with, we are always available at hello@blankabrand.com

February 18, 2023

The team was very responsive and took my questions and concerns seriously to assist with the branding process!

WTPLDG
United States
10 months using the app
Blanka replied February 18, 2023

We loved helping with the branding process! Thank you for the feedback, we strive to have a responsive and caring team. Let us know if you have any questions and chat with us at hello@blankabrand.com