Reviews (288)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality products and flexible membership options, enhancing customer satisfaction and business scalability. It features user-friendly tools like drop shipping and product customization, aiding in branding and product differentiation. The customer support team, notably John, Patrick, and Mae, is highlighted for their responsiveness and effectiveness, ensuring smooth operations for merchants.

Edited June 21, 2022

Very smooth process and we are excited about adding skincare to our line of products! Will update after we receive our first order! UPDATE: BEAUTIFUL products and faster-than-expected delivery!! I can't say enough about this company (professional, incredibly responsive, beautiful work on incorporating our logo on the products, great line of products, fast delivery, reasonable shipping costs)- easily the BEST experience we've had with a vendor on Shopify! If you're looking for cosmetics or skincare, this IS THE ONE!

Silver Fox Luxury LLC
United States
27 days using the app
Blanka replied June 1, 2022

We are thrilled you have had a great experience so far! Our team is here to help you every step of the way. As always, if you need anything please don't hesitate to reach out to us via email or chat.

May 1, 2023

Amazing and fast customer service. Best company i have worked with yet! I will continue working with them for a LONG time

Holistic Quest
United States
26 days using the app
Blanka replied May 2, 2023

We greatly appreciate your feedback! We're so happy to know we're the best company you've worked with and we look forward to working with you for a long time too. Thank you for choosing Blanka!

September 30, 2023

Fantastic customer service and support. These guys have gone out of their way to make this an easy process getting everything setup. The products are high quality and we definitely recommend Blanka for your retail site or physical store. Thank you again guys for helping us!

50 Caliber
United States
19 days using the app
Blanka replied October 2, 2023

We're glad you're happy with the service and support you received so far. Our team is always ready to go above and beyond for you because your experience is important to us! Thank you so much for your feedback and for recommending Blanka. Don't hesitate to reach back to us at hello@blankabrand.com anytime.

May 2, 2023

The Staff is very friendly and efficient. The products are high quality and and very professional looking as far as packaging.

Ladanti Beauty
United States
18 days using the app
Blanka replied May 2, 2023

We're so happy you were satisfied with the products you received! Thank you for sharing your feedback here and we're looking forward to working with you towards achieving your goals. We appreciate you for choosing Blanka!

January 8, 2023

Such great customer service! The team is so amazing! John was able to solve an issue of mine within 15 minutes.

Cemoni
United States
17 days using the app
Blanka replied January 8, 2023

We do our best to resolve any issue as fast as we can and we're glad you're happy with our service. We look forward to working with you. Thank you!

December 30, 2021

I'm really happy with how the products look with my logo on them. Glad I discovered this in time, I was almost broke, because I have been looking for something original in private label cosmetics for myself for so long. Special thanks to Adam for his attentiveness and patience with me.
Thank you so much!

Trend Departement Clothing Line
Netherlands
15 days using the app
February 23, 2023

I am truly satisfied with the support from Beck and the team. The immediate response from Blanka is greatly helpful.

BARREtc
United States
14 days using the app
Blanka replied February 23, 2023

We are incredibly happy that you are trying out Blanka and we thank you for your feedback! Feel free to send us an email anytime for support at hello@blankabrand.com

October 2, 2022

The customer service is absolutely unbelievable. Responsive, helpful, polite. The samples I received are fantastic too! I can't wait to add these products to my store.

The Classic Life
United States
13 days using the app
Blanka replied October 3, 2022

Thanks so much for taking the time to leave feedback about your experience! We can't decide what's better: our customer support or the quality of our products :) We can't wait for you to add the products to your store and start selling. As always, if you have any questions at all, we are always available to help you!

February 4, 2022

The team at Blanka has been wonderful to work with. They are very responsive and quick to help. We have worked with Beck so far and truly appreciate the help getting started.

Olivia Dylan Accessories
United States
12 days using the app
Blanka replied February 10, 2022

Thank you for the kind review! We have really enjoyed working with you and we are so excited to help you launch your private beauty line :)

April 9, 2021

This app is amazing! I can't believe I can develop my own line of makeup without the headache of product development or RND and beautifully brand my line. The customer service is great and the platform is easy to use. I HIGHLY recommend this app and the team Blanka for going above in beyond.

Mandrn
United States
11 days using the app
Blanka replied April 14, 2021

Hi there!

Thanks so much for taking the time to leave feedback, we really appreciate it! Our entire team of ecommerce experts works hard to ensure your private label business is a success with blanka. We are thrilled that you're saving time and money building your brand with blanka!